Ratings based on 417 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Marion, Hotel Management
Bonjour Madame Latour, Nous vous remercions d'avoir séjourné dans notre établissement. Nous sommes désolés de voir par la note que le séjour n'a pas été à la hauteur de votre attente. N'hésitez pas à nous envoyer un e-mail afin de pointer ce que nous pourrions améliorer.Nous restons disponibles.Cordialement,
by A verified traveler
Posted 10 Oct 2024
No shower curtain. Had to be careful or floor got wet. The electric power failed for several hours one day.
Comment from Hotel Management
10 Oct 2024 by marion, Hotel Management
Dear Mrs Elliott,Many thanks for staying with us.We appreciate your feedbacks and will take them into account. Again, we apologize for the power cut that was unfortunately out of our control, and we thank you for your understanding.Best regardsHotel le Concorde's Team
by A verified traveler
Posted 2 Oct 2024
Ideally placed to explore Aix.
Comment from Hotel Management
2 Oct 2024 by Julien, Hotel Management
Dear Andrew,Thank you for your comments.We are pleased to know you had a pleasant stay.We hope to welcome you again soon.Best regards,Hôtel le Concorde
by A verified traveler
Posted 27 Sep 2024
Well locate. Great to have onsite parking. We choose a superior room which is shown on Expedia with a beautiful balcony and view. Please note hotel has only 2 superior rooms with balconies.
Comment from Hotel Management
27 Sep 2024 by marion, Hotel Management
Dear M. Dolan we thank you for your comment, we are glad you enjoyed your stay.Please note that we have more than 2 superior rooms with balcony.Best regards,Marion Hôtel le Concorde
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by marion, Hotel Management
Bonsoir,Nous vous remercions d'avoir séjourné chez nous.Au plaisir de vous accueillir une prochaine fois.Cordialement, Hotel le Concorde
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Julien, Hotel Management
Dear Paula,Thank you for your comments.However, we can consider them overreacted when we consider that you made a mistake in the date by proceeding to your non-refundable reservation.Our hotel cannot blame and despise for something we are not responsible with.I wish you a pleasant day.Best regards,Hôtel Le Concorde
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by marion, Hotel Management
Bonjour, Nous vous remercions pour votre note.Cordialement, l'équipe du Concorde
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by marion, Hotel Management
Dear Paul, We thank you for your stay and for your feedback.We wish you a pleasant day.Best regards, The Hotel le Concorde team
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Julien, Hotel Management
Dear Jesper,Thank you for the perfect grade you gave us.We are pleased to know your stay was successful.We hope to welcome you again soon.Best regards,Hôtel le Concorde
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
11 Aug 2024 by Julien, Hotel Management
Dear Lani, Thank you for your feedback.Best regards,Hôtel le Concorde
