Ratings based on 120 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
The room is soacious and the bed is soooo comfy. The spa is a must visit. Highly recommended hotel.
Comment from Hotel Management
30 Oct 2024 by Alberto Quinci - Resort Manager, Hotel Management
Dear Guest,Thank you for choosing Almar Giardino di Costanza Resort & Spa and for your fantastic review. We are so proud that your Almar Experience has lived up to expectations. We are thrilled to hear that you had a wonderful stay and that you particularly enjoyed our spacious and comfortable rooms and our incredible Almablu Spa.Our staff works with commitment and dedication to make the stay of each of our Guests unique and memorable, and to increase more and more the quality of service dedicated to them.We hope to welcome you back for another relaxing and rejuvenating Almar Experience in the future.Best regards,Alberto QuinciResort Manager
by A verified traveler from quito
Posted 8 Oct 2024
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by A verified traveler from SUNNY ISLES BEACH
Posted 26 Sep 2024
5 start hotel with nice spa
Comment from Hotel Management
4 Oct 2024 by Alberto Quinci - Resort Manager, Hotel Management
Dear Salvador,Thank you for your wonderful review, we are delighted to hear that you enjoyed your stay at Almar Giardino di Costanza Resort & Spa and appreciated our 5-star service and the relaxing Almablu Spa.We hope to welcome you back soon for another relaxing and memorable Almar Experience.Our best regards,Alberto QuinciResort Manager
by A verified traveler from SUNNY ISLES BEACH
Posted 24 Sep 2024
by A verified traveler
Posted 12 Sep 2024
Could not recommend this hotel more! We had a week of serene relaxation. The hotel is slightly outside the nearest town and not connected by public transport but the hotel is well served by local taxi. Fabulous if you are looking for a relaxing escape!
Staff were incredible - polite, friendly, helpful, diligent (the list goes on)! No ask was too big or too trivial and someone was always on hand to help out. We were slightly late in the season so the hotel was quiet (no bad thing) but still had plenty of activities on (walks and exercise classes etc.) and live music on some days with dinner.
The rooms are large, clean and well serviced! The spa is phenomenal… we went almost everyday and my fiancée loved her back massage. The pool and beach equally as incredible. The beach is a 15/20 minute drive away on a shuttle service (only a couple of options but this may have been time of year) but this is comfortable and timely.
Food and drink options are plentiful at seemingly all hours of the day and we very much enjoyed overindulging at the hotel restaurant.
All in all, a very pleasant and enjoyable trip - would certainly return to Almar!
Comment from Hotel Management
13 Sep 2024 by Alberto Quinci - Resort Manager, Hotel Management
Dear Thomas,Thank you very much for your wonderful review and for choosing Almar Giardino di Costanza Resort & Spa for your stay. We are glad that you and your partner have experienced a week of serene relaxation and that you have appreciated the tranquility of our structure, ideal for a relaxing getaway.Your appreciation of our staff is a great satisfaction for us, as we work with dedication to ensure that every guest feels pampered. We are also very pleased to know that you have enjoyed our Almablu Spa and that your girlfriend has enjoyed the back massage. We are very pleased that you have enjoyed all the services offered, such as the majestic outdoor pool and our private beach Lido di Costanza, accessible by free shuttle service, but also the abundant and delicious gastronomic offer of the AquaMadre Restaurant.Your words fill us with pride and we will share them with the whole team. Thanks for recommending our Resort, we hope to welcome you again soon for another exclusive experience Almar.Our best regards,Alberto QuinciResort Manager
by A verified traveler
Posted 18 Aug 2024
What a beautiful, grand, Italian hotel! Incredible value and impeccable service. The staff were all so friendly and helpful and nothing was a problem. We had a large, well appointed room with the most comfortable sofa bed for our son. The pool, spa and breakfast were all incredible too. And, bonus-there’s a beach club a short drive away with great food and sun loungers on a cute beach.
Book this hotel, do not hesitate for a second.
(There isn’t a lot around the hotel and the nearby town felt abandoned but, we were visiting in August when locals shut up shop and head to the beach themselves!)
Comment from Hotel Management
23 Aug 2024 by Alberto Quinci - Resort Manager, Hotel Management
Dear Janet,Thank you for choosing Almar Giardino di Costanza Resort & Spa and for sharing your opinion of your stay with us.We are thrilled to hear that you found the Resort and the service impeccable, and that your family enjoyed the spacious and well-appointed room, particularly the comfortable sofa bed for your son. It's wonderful to know that you also appreciated our pool, our oasis of well being Almablu Spa, and the wide breakfast buffet, as well as our exclusive private beach Lido di Costanza.Your words mean a lot to us, and we’re glad that you had such a memorable Almar Experience. We look forward to welcoming you back for another relaxing stay.Warm regards,Alberto QuinciResort Manager
by A verified traveler
Wonderful stay…
Posted 14 Aug 2024 on HotelsTogether with my 2 children we had a wonderful 3 night stay, the staff were very welcoming and helpful especially Letitzia… we will definitely go back
Comment from Hotel Management
23 Aug 2024 by Alberto Quinci - Resort Manager, Hotel Management
Dear Hadieh,Thank you for choosing Almar Giardino di Costanza Resort & Spa and for sharing your experience with us.We are delighted to hear that you and your two children had a wonderful 3-night stay and that our staff, especially Letizia, contributed to making your visit special. Your kind words are truly appreciated and will be shared with the team.We look forward to welcoming you back for another unforgettable Almar Experience.Warm regards,Alberto QuinciResort Manager
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Posted 13 Jul 2024
There were a lot of good things about this hotel the rooms were excellent and most staff were friendly and professional. My main complaints are about some staff conduct and the average food. Upon arrival there is a barrier for security purposes which is good. However when you pull up to the entrance there is no one to receive you and help with your bags. The initial reception I received from Maria was unfriendly which changed quickly but the damage was already done. The micro aggressions continued as I ordered lunch only to have the waiter stick his hand across my face twice to point out a menu option. It was clear aggression as he heard me say chicken salad loud and clear. I did not pay all that money to get poked in the face. I had to go to reception to suggest that they take a course in diversity. After that things improved but sadly at check out the aggression continued albeit with a fake charm. A male receptionist first insisted that I did not have a car at the hotel because he could not “find” the container that was right in front of him. Then he went to get the car and did not readjust the car seat to its original position. Finally the security barrier was not raised as we left with a consequential delay. Micro aggressions are by there nature are ambiguous but in hospitality you should not be questioning if you’re being treated disrespectfully. The staff I referenced let themselves down.
Comment from Hotel Management
24 Jul 2024 by Alberto Quinci - Resort Manager, Hotel Management
Dear Perter,Thank you for sharing your detailed review of your stay at Almar Giardino di Costanza Resort & Spa. We deeply regret to learn that, despite the excellent condition of the property, the attention to detail and the perfect cleanliness, and the kindness of most of our staff, your overall experience has not been up to your expectations.The attitudes and situations you described do not normally reflect our standards and we regret that you did not feel welcomed in the way you wanted.First of all we would like to inform you that the entire Almar team is carefully selected and constantly trained with the aim of making each stay unique and exclusive regardless of ethnicity, religion or other. Regarding the lunch at our Citrus Pool Bar, we are sorry for the inconvenience that occurred, we will certainly try to better understand with the team what happened to avoid it happening again, however we have come to your aid by apologizing and not including the lunch in the final bill. In addition, as it is high season, it may happen that on arrival there is no bellboy to take your luggage or that on check-out there is a few minutes' wait for the car, but the reception team is available for any request and can resolve any inconvenience or problem in the best possible way.We are very sorry to read these words from you and remain available if you would like to contact us for further clarification. We hope to be able to offer you an experience more in line with your expectations in the future.Best regardsAlberto QuinciResort Manager
