Ratings based on 123 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sara, Hotel Management
Hello Melissa,Thank you for your 4/5 review! We're glad to hear you had a great stay with us. We truly appreciate your feedback and will continue working to make your next visit even better. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sara, Hotel Management
Hello Joey,Thank you so much for your fantastic 5/5 review! We’re thrilled to hear you had such a wonderful experience with us. Your satisfaction is our top priority, and we can’t wait to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 21 Oct 2024
The stay was great, ill be use it when i need to stay.
Comment from Hotel Management
21 Oct 2024 by Sara, Hotel Management
Hello Chad,Thank you for your feedback! We’re glad to hear you had a great stay and look forward to welcoming you back whenever you need to stay with us again!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 9 Oct 2024
I do not recommend.
The front desk lady looked dirty and wasn't friendly at all. The pool was closed off for whatever reason , which wasnt mentioned when booking.
Old shampoo bottles left in the shower . Crumbs in the corners and under the chairs.
Find a better and cleaner place to stay !!
Comment from Hotel Management
14 Oct 2024 by Sara, Hotel Management
Hello Nicole,I sincerely apologize for your experience. Your feedback regarding the front desk service, cleanliness, and pool closure is concerning, and we take it seriously. We will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention, and I hope you’ll consider giving us another chance in the future.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 6 Oct 2024
Bath tub wasnt the cleanest
Comment from Hotel Management
7 Oct 2024 by Sara, Hotel Management
Hello We,Thank you for your feedback. I’m sorry to hear that the bathtub wasn’t as clean as it should have been during your stay. We take cleanliness seriously and will address this with our team. Your comments are valuable to us, and we hope to provide a better experience in the future.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Sara, Hotel Management
Hello April,Thank you so much for your amazing review! We’re thrilled to hear you had such a positive experience. Your feedback motivates our team to keep delivering the best service possible. We can’t wait to welcome you back soon!Warm Regards,Sara Drammeh Guest Relations Associate
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Fatou, Hotel Management
Dear Emily,Thank you for your recent stay at our hotel. It was a pleasure to serve you and we are glad that you had a comfortable stay. We appreciate your feedback and we hope to have the pleasure of accommodating you again.Regards,
by A verified traveler
Posted 6 Sep 2024
the bulding needs some updating
Comment from Hotel Management
6 Sep 2024 by Fatou, Hotel Management
Hello Roger,Thank you for your recent stay at our hotel. We are glad that you had a wonderful stay. Your comment will be extended to the general manager.We appreciate your feedback and hope to have the pleasure of accommodating you again.Regards,
by A verified traveler
Posted 25 Aug 2024
Later
Comment from Hotel Management
26 Aug 2024 by Sara, Hotel Management
Hello April,Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your comments are valuable to us, and we would appreciate more details to understand how we can improve. Please contact us directly so we can address your concerns and work towards a better experience for you in the future.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Quality Stay
Posted 7 Aug 2024 on HotelsMy stay was good. Breakfast was included and was a decent variety. The only bad part is the pool was down for maintenance. Everything else was good.
Comment from Hotel Management
7 Aug 2024 by Sara, Hotel Management
Hello Eric,Thank you for your review. I’m glad to hear you enjoyed the breakfast and had a good stay overall. I apologize for the inconvenience caused by the pool being down for maintenance.We appreciate your understanding and look forward to welcoming you back with the pool fully operational.Best regards,Sara DrammehGuest Relations Associate
