Ratings based on 918 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I stayed in the glenroyal for one night. It was absolutely gorgeous! The room was very clean, the bed was very comfortable. Breakfast was excellent. Staff at reception were very welcoming & supportive.
Very quiet
I would definitely recommend staying here
by A verified traveler
Posted 24 Oct 2024
Staff could possibly be a bit more friendly .
Comment from Hotel Management
5 Nov 2024 by Rooms Division Manager, Hotel Management
Dear Sarah, Thank you very much for taking the time to complete our survey following your recent stay with us. I appreciate your very positive scoring around all aspects of your stay. Needless to say I was disappointed to read you did experience a problem during your break away and I would very much welcome some further feedback in this respect so that I may take appropriate action. We are continually striving to improve on our guest experience and the amenities and services we offer and we appreciate your feedback which I can assure you will be taken on-board fully. Yours sincerely,Eoin Traynor
by A verified traveler
Posted 24 Oct 2024
Fire alarm went off twice during the night and the approach by the service was to dismiss it as unimportant without any consideration for the inconvenience caused to the guests.
Comment from Hotel Management
5 Nov 2024 by Eoin Traynor, Hotel Management
Dear Andre, Thank you very much for taking the time to complete our survey following your recent stay with us and for your considerate and wide-ranging feedback. I appreciate your very positive comments regarding certain aspects of your stay. Needless to say I was disappointed to read your other remarks. I am truly sorry for the inconvenience caused. Unfortunately some aspects of peoples stay are beyond our control as was the case in this instance with guests in a room. We are continually striving to improve on our guest experience and the amenities and services we offer and we appreciate your feedback which I can assure you will be taken onboard fully. Rest assured the guests in question will not be returning to our hotel. I am confident that should we have the pleasure of welcoming you back again you will experience our usual standard of guest care.Yours sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 18 Oct 2024
Clean and modern hotel. Enjoyed the one night visit.
Comment from Hotel Management
20 Oct 2024 by Eoin Traynor, Hotel Management
Dear Steven,Thank you for the great review of our hotel following your recent stay! We are glad that you enjoyed your stay overall and hope to see you again very soon.Sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 15 Oct 2024
Top notch!
Comment from Hotel Management
20 Oct 2024 by Eoin Traynor, Hotel Management
Dear Jennifer,Thank you for the great review of our hotel following your recent stay! We are glad that you enjoyed your stay overall and hope to see you again very soon.Sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Eoin Traynor, Hotel Management
Dear Linda,Thank you for the great review of our hotel following your recent stay! We are glad that you enjoyed your stay overall and hope to see you again very soon.Sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 13 Oct 2024
Very helpful reception staff. Other staff also very friendly. Shout out to Aimee who assisted my wife with some medical arrangements!
Thanks from down under.
Comment from Hotel Management
20 Oct 2024 by Eoin Traynor, Hotel Management
Dear Guest,Thank you for the great review of our hotel following your recent stay! We are glad that you enjoyed your stay overall and hope to see you again very soon.Sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 5 Oct 2024
Very small room, no sound insulation.
Comment from Hotel Management
13 Oct 2024 by Eoin Traynor, Hotel Management
Dear Xin, Thank you for getting back to us following your recent stay and I welcome your feedback on the hotel which is greatly appreciated. I have noted your comments regarding the disturbances while you slept and please accept my sincere apologies for the inconvenience caused. I hope this does not deter you from returning to the hotel and I would ask that any future bookings are made directly through me and I will ensure that a quiet room and all hospitalities will be extended to you. I look forward to, hopefully, welcoming you back to The Glenroyal Hotel. Yours sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Eoin Traynor, Hotel Management
Dear Leanne,Thank you for the great review of our hotel following your recent stay! We are glad that you enjoyed your stay overall and hope to see you again very soon.Sincerely,Eoin TraynorRooms Division Manager
by A verified traveler
Posted 22 Sep 2024
Nice hotel. Friendly efficient staff. Beautiful area to explore. Historic college & ruins. Across the street is the train for Dublin day trip
Comment from Hotel Management
28 Sep 2024 by Eoin Traynor, Hotel Management
Dear Christina,Thank you for the great review of our hotel following your recent stay! We are glad that you enjoyed your stay overall and hope to see you again very soon.Sincerely,Eoin TraynorRooms Division Manager
