Ratings based on 10 Verified Reviews

3.4 out of 5
3.7 Room cleanliness
3.0 Service & staff
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
25 Jun 2024 by Asshly Rondón, Hotel Management
Hello Ndu! Thank you so much for your review, can't wait to have you back in our facilities.
3 out of 5
by A verified traveler

Posted 25 Aug 2023
The ac in the unit was terrible and did not cool the unit. Sad because i saw this comment in the reviews and thought it would have been fixed. The tv was not real time. It seem to be a streaming service. I had terrible cell service and the power went out almost every day. Overall we did not spend too much time in the room to let it affect our vacation.
5 out of 5
by A verified traveler

Posted 9 Jul 2023
Excelente todo
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2021
3 out of 5
by A verified traveler from Bayamón

Posted 19 Aug 2020
Esteticamente hablando, todo muy lindo. Pero en cuanto a cuidados y limpieza, el baño apestaba y el zafacón tenía basura al parecer de los inquilinos anteriores, el aire acondicionado no enfriaba casi y tras que no enfriaba botaba mucha agua, tuvimos que poner toallas para poder dormir tranquilos. El wifi nunca apareció y los que habían no se conectaron con la contraseña dada en el email que me enviaron. Estuve intentando comunicarme con los dueños y nunca respondieron, incluso la grabadora me pide que deje mi nombre con número de telefono y nunca me devolvieron la llamada.
Comment from Hotel Management
19 Aug 2020 by Juan, Hotel Management
¡Saludos, Grace! Gracias por sus recomendaciones. Lamentamos el inconveniente, siempre que nuestros huéspedes nos notifican algo, de inmediato hacemos lo posible por responder a su necesidad. Lamentamos nuevamente que no se pudo contactar con nuestros agentes, de lo contrario le aseguro que hubiesemos hayado una solución. En la medida que nuestros huéspedes nos hacen alguna reclamación inmediata, hacemos todo lo posible para responder a sus necesidades. Agradecemos sus recomendaciones.
1 out of 5
by A verified traveler

Posted 11 Jan 2020
Terrible communication, no WIFI, bad odor coming from near apartments.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2019 on Orbitz
5 out of 5
by A verified traveler

Posted 17 Jul 2023
Excelente servicio
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2023
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