Ratings based on 11 Verified Reviews
3.8 Room cleanliness
3.0 Service & staff
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024 on Orbitz
The rooms are big and they have a kitchen area. No wifi and the shower head need to be replaced.
Comment from Hotel Management
2 Aug 2024 by Asshly Rondón , Hotel Management
Greetings William, we replaced the showed head thanks for your feedback! We are very sorry about the Wi-Fi problem, it is something we cannot control because it depends on the wifi company but we're working on it with them!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
25 Jun 2024 by Asshly Rondón, Hotel Management
Hello Ndu! Thank you so much for your review, can't wait to have you back in our facilities.
by A verified traveler
Posted 25 Aug 2023
The ac in the unit was terrible and did not cool the unit. Sad because i saw this comment in the reviews and thought it would have been fixed. The tv was not real time. It seem to be a streaming service. I had terrible cell service and the power went out almost every day. Overall we did not spend too much time in the room to let it affect our vacation.
by A verified traveler
Posted 9 Jul 2023
Excelente todo
by A verified traveler
Posted 11 Jun 2023
by A verified traveler
Posted 5 Nov 2021
by A verified traveler from Bayamón
Posted 19 Aug 2020
Esteticamente hablando, todo muy lindo. Pero en cuanto a cuidados y limpieza, el baño apestaba y el zafacón tenía basura al parecer de los inquilinos anteriores, el aire acondicionado no enfriaba casi y tras que no enfriaba botaba mucha agua, tuvimos que poner toallas para poder dormir tranquilos. El wifi nunca apareció y los que habían no se conectaron con la contraseña dada en el email que me enviaron. Estuve intentando comunicarme con los dueños y nunca respondieron, incluso la grabadora me pide que deje mi nombre con número de telefono y nunca me devolvieron la llamada.
Comment from Hotel Management
19 Aug 2020 by Juan, Hotel Management
¡Saludos, Grace! Gracias por sus recomendaciones. Lamentamos el inconveniente, siempre que nuestros huéspedes nos notifican algo, de inmediato hacemos lo posible por responder a su necesidad.
Lamentamos nuevamente que no se pudo contactar con nuestros agentes, de lo contrario le aseguro que hubiesemos hayado una solución.
En la medida que nuestros huéspedes nos hacen alguna reclamación inmediata, hacemos todo lo posible para responder a sus necesidades. Agradecemos sus recomendaciones.
by A verified traveler
Posted 11 Jan 2020
Terrible communication, no WIFI, bad odor coming from near apartments.
by A verified traveler
Posted 22 Apr 2019 on Orbitz
by A verified traveler
Posted 17 Jul 2023
Excelente servicio
