Ratings based on 12 Verified Reviews

3.6 out of 5
3.5 Room cleanliness
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Dec 2023
Nice and clean.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2023 on Hotels
2 out of 5
by A verified traveler

Posted 20 Feb 2023 on Orbitz
The place was not clean and it has a strong musty smell. The floor was dusty and dirty. If you have allergies you will be suffering the entire stay.
Comment from Hotel Management
20 Feb 2023 by RM, Hotel Management
We appreciate your comment, we will inform the supervisor of said department, for a next occasion the experience will be totally different.We do apologize!!
4 out of 5
by A verified traveler

Posted 12 Aug 2022
Perfect location , close to everywhere
5 out of 5
by A verified traveler

Mayaguez, Puerto Rico 🇵🇷 family getaway 2022

Posted 11 Jul 2022 on Hotels
Good location, easy to follow instructions, friendly online booking. Nice place, online pictures were filtered but nice place.
3 out of 5
by A verified traveler

Posted 13 Jun 2022 on Hotels
remote volume button broken bsthroom door making rickety sound shelf near the bed broken
Comment from Hotel Management
7 Jul 2022 by Moisés, Hotel Management
Lamentamos que este sea su comentario sobre nuestra propiedad. Si nos hubiera contactado sobre estas situaciones, con gusto le hubiesemos atendido al máximo de nuestras posibilidades.
1 out of 5
by A verified traveler

Nightmare

Posted 8 Nov 2021 on Hotels
The bed’s sheets were dirty and stinky, the room smelled extremely bad, the humidity was terrible.
Comment from Hotel Management
13 Jul 2022 by Moisés , Hotel Management
Lamentamos que este sea su comentario sobre nuestra propiedad. Si nos hubiera contactado sobre estas situaciones, con gusto le hubiesemos atendido al máximo de nuestras posibilidades
1 out of 5
by A verified traveler

Posted 4 Apr 2024
Fue una experiencia sumamente desagradable con la limpieza. Al volver a verificar la nueva habitación continuaba sucia y la persona de limpieza se nos acercó con actitud indicando que si había más manchas lo sentía pero que ella tenía más habitaciones que limpiar antes de las 3:00 p.m. lo que causó que la experiencia fuera más desagradable aún. Además, en lugar tenía cucarachas. Todo horrible, no lo recomiendo. Si pudiera subir fotos lo hacía.
4 out of 5
by A verified traveler

Posted 5 Aug 2023
.
5 out of 5
by A verified traveler

Posted 13 Mar 2023
Es un lugar tranquilo
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