Ratings based on 110 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2024
Renovations are going on , they should shut the property till it is done, all outer area are closed and lot of dirt noise in property of construction
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear Guest,Greetings from The Dukes Retreat, Khandala.We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated.We request you to give us another opportunity and look forward to serving you again.Best wishes,The Dukes Retreat Team Thanks & Regards
by A verified traveler
Posted 13 Dec 2023
The major part of property is under renovation, restaurant is closed. I should have received the information in advance would have changed my stay.
by A verified traveler
Posted 8 Sep 2023
The property location is so good,Feels close to nature,Enjoyed the stay and all staff members are excellent, would like to go again.
by A verified traveler
Posted 29 Dec 2022
We had to early check in as there was a wedding. Many areas were restricted. Going forward hotel management should have informed.
by A verified traveler
Posted 20 Dec 2022 on Orbitz
The service was terrible, and the food was stale. We were watching the World Cup soccer finals, which went into penalty shootouts and would have ended in 5 more minutes, but they turned off the only TV we could watch the match on because it was their time to shut down. This is the World Cup finals; I think they could accommodate 5 more minutes. Also, there was a lot of drama when we requested an additional hour for checkout.
by A verified traveler
Posted 18 Oct 2022 on Hotels
by A verified traveler
Posted 17 Jun 2022
I liked everything
by A verified traveler
Posted 6 Apr 2022
The Location is good
However the property
is not well maintained
Needs a lot of Renovation
by A verified traveler
Posted 28 Feb 2022 on Hotels
The experience was really good. The food and service is good. Rooms and view is great.
However, the hotel must allow alacarte ordering for dinner in the cafe ir restaurant. Alacarte is only possible from room which is not good at all.
by A verified traveler
Posted 7 Feb 2022 on Hotels
