Ratings based on 9 Verified Reviews
4.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
The check in staff were very inexperienced in handling guests. They assured a relaxed checkout but a different staff kept pushing for a earlier check out
by A verified traveler
Posted 1 Oct 2024
by A verified traveler
Posted 25 Sep 2024
nice place
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 4 May 2024 on Orbitz
Much better than expected in general. Got an upgrade, the room was big, clean and very convenient. The pool at the rooftop was definitely a highlight and provided nice views.
Comment from Hotel Management
13 May 2024 by The Manager, Hotel Management
Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us.We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards.Regenta SGS Greenotel - Lonavala
by A verified traveler
Posted 1 Aug 2023
Well maintained property and the staff is every helpful. Loved the service
Comment from Hotel Management
2 Aug 2023 by Regenta SG'S Greenotel, Hotel Management
Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our teamwork to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon! Best RegardsRegenta SG’S GreenOtel
by A verified traveler
Posted 24 Jul 2023
Very nice experience
Comment from Hotel Management
26 Jul 2023 by Regenta SG'S Greenotel, Hotel Management
Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our teamwork to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon! Best RegardsRegenta SG’S GreenOtel
by A verified traveler
Good stay, clean room & bad location
Posted 30 Dec 2019 on HotelsHotel was good but little noisier due to location and traffic as well as lot of guest not maintaining decorum. I have requested the back side room but hotel says it is not available.I even found furniture broken in my room so complaint it to staff but nothing was happen. Also if you call reception or room service via phone it is of luck if they pick up the phone. I have called like house keeping for the service.
Check in was very fast, staff was very helpful. Specially Mr. Ninad helped me for each and every stuff.
Breakfast was OK with south Indian dishes, not much continental choices and few fruits (specialty pineapple) are seems rotten and it is pure veg.
Dinner was very good. you get like 3 course meal. Mr. Santosh has done a great job of serving and giving all we needs.
So overall for three star hotel this is good experience on service side but location and traffic make it little hard for you.
Comment from Hotel Management
1 Jan 2020 by Management, Hotel Management
Dear Tushar,
Pranam!
Thank you for writing this review.
We are glad you had a good experience but are disappointed to hear that you were disturbed by the traffic from the main road. We have noted all your suggestions and concerns and are working on corrections.
We immensely treasure your patronage and look forward to welcoming you back.
Best regards,
SG’S GreenOtel
