Ratings based on 12 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2020
5 out of 5
by A verified traveler from California

Posted 28 Aug 2019
Fantastic staff, quiet and perfect for what we needed.
5 out of 5
by A verified traveler from California

Posted 28 Aug 2019
This is a great spot off the beaten track. Definitely a hidden gem. Tirre and the rest of the staff were incredibly accommodating and service all round was top notch! Can't imagine staying anywhere else
5 out of 5
by A verified traveler from Tampa, FL

Posted 7 Aug 2019
We enjoyed our stay very much. Everything was as advertised. The staff is very friendly and helpful. Breakfast and dinner was good. The location is a little out of town, by the river in a lush and green environment. It's easiest to take advantage of the free airport shuttle, since taxi drivers might have difficulties to find the place. The drive from the airport takes about 15 minutes. We would definitely stay there again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2019
3 out of 5
by A verified traveler

Great staff but awkward poorly maintained std room

Posted 26 Jun 2019 on Hotels
The street address is not provided by Hotels.com and GPS Maps took us to a completely wrong location. The contact number provided by Hotels.com was incorrect. The alternative number we found online was not answered so it took a long, frustrating time locating the accommodation. Staff were friendly and professional - best we’ve seen in Botswana but allocated us a standard room when I had booked and paid for a river view room. This appeared to be due to a non-specific Expedia booking sheet. The standard room had beams slanting across and very small space so getting around was awkward. Broken light fitting in bathroom. Generally things including bathroom fittings looked purchased from a cheap Chinese shop. Very thin walls so could clearly hear other guests moving about in the corridor at midnight. The staff were well spoken and friendly, welcome drinks a nice touch but Hotels.com/Expedia needs updated info from the hotel. I wouldn’t stay in a standard room again. Maybe the other rooms are nicer.
5 out of 5
by A verified traveler

Posted 27 May 2019 on Hotels
Lovely position on the river bank, beautiful deck and pool area, and the staff went out of their way to make us welcome! Highly recommended!...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2019 on Hotels
5 out of 5
by A verified traveler

Delightful

Posted 10 Jul 2018 on Hotels
This place and its staff were amazing! Spotted hippos and a crocodile from my window. Dinner under the stars and breakfast by the river were a highlight! Highly recommended
1 out of 5
by A verified traveler

Posted 27 Sep 2019
Es war furchtbar, alles sehr dreckig und alt Zimmer fürchterlich