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"Always a friendly staff. I have been coming here for years and it never disappoints."

"Excellent costumer service "

"The Westin was a spectacular place to stay with our older elementary and middle school age children. The access to the beach, the spectacular pools and the ease of getting food made it an absolute delight. The lanai was a particular highlight. Gia is an incredible hostess who envelops everyone who enters her space with warmth. What an incredible addition to our trip. Our entire family was incredibly sad to depart, and we wish with all our hearts we will be able to return!"

"Resort was excellent, cleanliness excellent, available pool and towel system outstanding. Necessities store only mildly overpriced, breakfast buffet way overpriced for what you get. Optional extras are of questionable value...how much are they worth to you? But a lovely property."

"This is an outstanding resort. I was upgraded to a suite which was fantastic. The room was spacious, comfortable and had a great wrap around balcony with seating and great views of the ocean. Any resort like this is not going to be inexpensive so as long as you know that going in, you will not be disappointed. The amenities are excellent and easily accessible. The grounds have been set up so that you can get to the pool, the beach, the restaurants with ease. The adult only pool is a great option and a nice mellow and quiet space if you want to be away from families and their energy. The staff was exceptional in every venue from check-in to check-out. They were able to accomodate and help with requests. This was my first trip to Hawaii and I am full convert and plan to be back. My thanks to the folks at the Fairmont for such a great stay. Mahalo."

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"The pics of the beach were very misleading. There are rocks and bay sludge but not a bad view. The best bea h nearby is only 7 minutes by the airport. Staff were amazing!"

"The beach and pools were very clean. The room, although a bit dated, was comfy and clean. The view was beautiful!"

"Front staff was excellent. Easy check in/out. Staff kept us updated on road closures to the hotel and gave us excellent directions to the hotel. I was a little nervous about staying at the hotel due to the resent storms knowing they were close to the damage but rooms were fantastic and staff was wonderful. We will be back! "