Ratings based on 107 Verified Reviews

3.9 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Aug 2024
It was okay nothing fancy .
3 out of 5
by A verified traveler

Posted 23 Aug 2024
Same breakfast and refilling some of the items. Cleanliness is missing & if we open the windows, bugs coming inside. If we close the window, it’s suffocating. Very average pl.
3 out of 5
by A verified traveler

Posted 16 Aug 2024
Rooms and Bathrooms are very small.
3 out of 5
by A verified traveler

Posted 7 Aug 2024
Needs air conditioner
3 out of 5
by A verified traveler

Posted 1 Aug 2024
If you have a car or like to walk on roads with no sidewalk and hilly this is your place. Otherwise stay in town.
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Outstanding breakfast
5 out of 5
by A verified traveler

Posted 18 Jul 2024
The staff were very friendly, helpful and knowledgeable. Would highly recommend this hotel.
4 out of 5
by A verified traveler

Posted 16 Jul 2024
Great if you have a car, free parking space for hotel guest but it will be quite a steep walk up if you don’t have a car. Staff are nice and friendly. Room is clean and good size. Huge beautiful balcony overlooking The Ruebach beer distillery and a nice view of a nearby village and hill. No air conditioner, you can open the windows and hear all the cars passing by the nearby highway plus the flies come inside the room and in the open breakfast dining area.
5 out of 5
by A verified traveler

Posted 14 Jul 2024
Stefan and his staff were lovely. They went out of their way at every turn to accommodate us and make us feel welcome. When Stefan learned that we would be checking out before breakfast started, he asked us what we liked and made us a to-go bag. The kindest. Thank you!
2 out of 5
by A verified traveler

Average 2* hotel

Posted 13 Jul 2024 on Hotels
No AC, room was hot couldn’t sleep, hotel provided two small fans and asked us to keep windows open for cooling but didn’t help as much, bugs entered since no good screen in windows. Breakfast is average menu doesn’t change. Washer dryer was good, staff is helpful. Over priced paid USD $510 per room per night. Hotel is a bit away from West and OST stations so not walkable must pay taxi (NO Uber in Interlaken) $18 each way, or plan to walk 1/2 KM and get bus 104 between 7am—7pm, not suggested to walk at night since goes through a forest wooded area. Old hotel, elevator sometimes didn’t work. Not worth price paid. Room cleaning service was good, shower is OK, no toiletries except soap provided. Average old 2* hotel with 4* price tag. Don’t book unless you have no choice, my hotel was canceled hence I had to book this at last moment, don’t do this mistake if you have choice. There is a shared kitchen, laundry area which was helpful. Bed could have more pilllows.