Ratings based on 78 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Jun 2024 on Orbitz
Outdoor bath great. Buffet ok. Area nice to walk around at night.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2019 on Hotels
4 out of 5
by A verified traveler

A comfortable stay.

Posted 13 May 2019 on Hotels
The dinner was good. A pleasant stay overall.
Comment from Hotel Management
15 May 2019 by 道後彩朝楽, Hotel Management
Thank you for staying. I was able to relax. I was relieved. looking forward to seeing you coming again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2024
5 out of 5
by A verified traveler

Posted 16 Oct 2024
混雑し過ぎて…と言う事もなくスムーズに動けました。フロントの方がとても親切で、食事の案内、シャトルバスの説明など親切丁寧にしてくらました。バイキングディナーも種類が豊富で満足できるものでした。また行きたい！と思えるホテルでした◎
2 out of 5
by A verified traveler

Posted 6 Aug 2024
部屋に虫がおり小さい黒い羽虫を三匹退治した。子供のスプーンやフォークが使い捨てのプリンを食べるようなものしかなく、味も品数もいまいち。道後温泉までの送迎バスの時間も合わず、暑い中徒歩で往復になった。今までで一番最低の旅館だったと家族から言われがっかり。しかし、フロントの説明や対応は良かったです。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
2 out of 5
by A verified traveler

Posted 6 May 2024
晩ごはんで海鮮焼きの煙がビュッフェ会場中に充満していたので、排煙設備を整えて頂けたら良いかなと思いました。
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