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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with a full-service spa, near Matsushiro Castle

Choose dates to view prices

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Sauna, hot tub, hot springs
Lobby
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All inclusive
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is P3,212
P3,887 total
includes taxes & fees
Feb 28 - Mar 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

In-room safe, desk, iron/ironing board, free WiFi

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215

What's nearby

  • Matsushiro Castle - 12 min walk
  • Nagano City Museum - 3 min drive
  • Nagano Olympic Stadium - 6 min drive
  • M-Wave Olympic Memorial Arena - 11 min drive
  • Zenko-ji Temple - 11 min drive

Getting around

  • Shinonoi Station - 7 min drive
  • Chikuma Obasute Station - 16 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Upscale hotel near Matsushiro Castle
Located close to Former Matsushiro Literary and Military School and Nagano Olympic Stadium, Mercure Nagano Matsushiro Resort & Spa provides an indoor public bath (no minerals), dry cleaning/laundry services, and a sauna. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a hot tub and a restaurant.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • A 24-hour front desk, a banquet hall, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All 345 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, heating, and desks

All inclusive details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Restaurants on site

  • 四季

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Full-service spa

  • Hot/mineral springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

Is Mercure Nagano Matsushiro Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa?

As of Feb 26, 2025, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on Feb 28, 2025 start from P 3,212.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Nagano Matsushiro Resort & Spa?

Self parking is free at this property.

What time is check-in at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Mercure Nagano Matsushiro Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Mercure Nagano Matsushiro Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Nagano Matsushiro Resort & Spa located?

Located in Matsushiro, this spa hotel is within 1 mi (2 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Nagano Olympic Stadium and Nagano Prefectural Museum of History are also within 6 mi (10 km).

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Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 162 out of 383 reviews
Rating 8 - Good. 127 out of 383 reviews
Rating 6 - Okay. 57 out of 383 reviews
Rating 4 - Poor. 22 out of 383 reviews
Rating 2 - Terrible. 15 out of 383 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Best accommodations and location for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

The rooms were amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Amélie

It was perfect for the low price we paid !
Stayed 4 nights in Jan 2025

10/10 Excellent

joshua

This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual.
Stayed 1 night in Feb 2025

10/10 Excellent

Isabella

Good hotel, location was a bit hard to get public transportation sometimes
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Breakfast buffet
Stayed 5 nights in Jan 2025

10/10 Excellent

Racielle Ann

Nice onsen! Quiet and relaxing experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ong

Has a public onsen and lounge. Room is large, breakfast is delicious. Will be better if they renovate the toilet and have stronger air conditioning
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

If you get the right package l, everyhting in inclusive!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Great stay at the resort . Hot springs were nice and good variety of food to choose from.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Very large room with nice furnishings. Excellent dining area with views and space.
Stayed 1 night in Dec 2024

8/10 Good

Hafida

Liked: Staff & service
The hotel was good, but the check-in took long despite 5 people available, but doing things super slow.
Stayed 1 night in Dec 2024

6/10 Okay

Nancy

The facility is very dated. Staff is friendly and helpful. It is not close to the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Good hot water cold Water tub system . Nice pillow and view
Stayed 3 nights in Nov 2024

6/10 Okay

Jarrod

Breakfast buffet was amazing. The onsen was nice. Our expierence was very streamlined, but lacked the charm of smaller onsen.
Stayed 1 night in Nov 2024

8/10 Good

Monica

The food was excellent but the property was far from attractions with no stores around. If you are relying on public transport it was a ways away from the train station and you have to walk from the bus stop in the dark with no proper lights. If your using it as a base to go skiing it's excellent not if you expect night life
Stayed 2 nights in Jan 2025

6/10 Okay

Wai Kheong Mercury

check in 4 people, 3 sets of amenities. everything need to request. very unlike of a 4 star hotel
Stayed 4 nights in Dec 2024

2/10 Terrible

TAKAYUKI

Liked: Staff & service
宿泊人数が多いのか朝食が予約制で、しかも予約待ちが多く、少しでも時間に遅れると食べられない。 朝食会場を広くするか増やすべきだと思う。 Perhaps because of the large number of guests, breakfast is by reservation only, and there are many people waiting for a reservation, so if you are even a little late you cannot eat. I think the breakfast venue should be made larger or expanded.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Nice middle of the road hotel with great breakfast Buffett and public bathroom Parking is free and widely available
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Very clean an modern hotel with a great Onsen which was delight after a days driving and sightseeing. Location was very peaceful and room comfortable. Bit out of the way but public transport is available close by. Train service not sure as we had our own car with free parking nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

Wylie

Big room. Very quiet. Great place.
Stayed 7 nights in Oct 2024

8/10 Good

Kok Sheng

The room are big but its a bit dated design.
Stayed 1 night in Oct 2024

8/10 Good

Shlomi Shlomo

Nice hotel. A bit dated, but it is fine.
Stayed 1 night in Sep 2024

4/10 Poor

Dana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Well, our plans changed at the last minute and this hotel was the only one in Nagoya with two rooms left. It is massively outdated. I had read other reviews stating that the sparse hallway decor was bothersome, but I did not expect it to get to me. It did. I found this hotel to be soul killing and left before my time was up. Its also way outside the main city so it is isolating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elsa

The hotel and the room ( Japanese style) was really nice with a view on the mountains. There is a really nice restaurant on the 1st floor, that I recommend it’s a little expensive (8000yen person) but the quality of the food is very very good. The only downside is that the electric outlet are in the entrance of the room, nothing near the beds
Stayed 1 night in Oct 2024