Ratings based on 161 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2019
Recommended
for Everyoneby A verified traveler from Hong Kong
Nice hotel near station
Posted 14 Apr 2018This is a small hotel with everything needed. Welcome drinks is really as it provided some snacks and both alcohol and non-alcoholic drinks. We did have a good happy hour in the lobby!! Car park is also close to the hotel in low cost.
Recommended
for Everyoneby A verified traveler from Bangkok, Thailand
Good location, great staff
Posted 5 Jan 2018I stayed a night at the hotel. The location is very close to the Matsuzaka station. Good service from staff and also welcome drinks for guests.
Clean room. Nice stay.
by A verified traveler
It's alright
Posted 2 Sep 2017 on HotelsThe staff was nice to move us from a smoking to non-smoking room. However, it was a very simple, very basic, dull business hotel, with very unappetising breakfast options.
by Nigel
Great cozy hotel by Matsusaka Station. Recommended
Posted 24 Jul 2017 on HotelsI've stayed at the Ace Inn a few times. Check in is fast. English is spoken. There is a welcome drink during happy hour. It is very clean. The location is perfect, as it's only 1.5 blocks from Matsusaka Station (JR Exit). Walk down 1 block and turn left before the light and go down a block and you'll see it. The only downsize is the rooms are very small, but this is Japan. However, even though I'm a big guy, I can easily fit on the comfortable bed. I get a little claustrophobic in the bathroom. But the price and location are great. The checkout is 10am (early), but I slept in until 11am and was not charged for the extra hour which was nice. I have never tried the breakfast.
by Ryosuke
Japanese typical but clean business hotel
Posted 2 Jun 2017 on HotelsRoom is definitely small for anyone who aren't used to Japanese business hotel. I've stayed in twin room but we had 2 beds, very small room to open one 20" suitcase, and that's it. Other than that room is in decent condition, service is great and breakfast is par with other hotels and chains.
Wifi is decent but speed decreases significantly at night when everyone is trying to connect.
They have welcome drink hour that you can have one beer/sake/liquor in evening.
Location is great, a few block away from station and you'll have all kind of Matsusaka Beef restaurants in vicinity.
Recommended
for Everyoneby A verified traveler
Posted 24 Jul 2016
Enjoyed the welcome drinks, hosted by friendly staff.
by A verified traveler from London
Very close to the station, but little else
Posted 28 Nov 2015
Pros: A good location very close to the station and the main shopping area, including watering holes.
Cons: The dining area, including the furnishings.
Location: There are a number of interesting Edo Period buildings, etc, near the remains of the castle. Precious little for shoppers outside of local beef.
One soon gets used to what "cramped" means when staying in Japanese hotels of this level, but I found this even more cramped than usual. Two things highlighted this: the dining room/space, which was badly equipped and too small for the number of tables it needed to accommodate; and, the absence of any stairs that could be used instead of the single elevator. The variety of food for breakfast was actually quite good, but it was difficult to appreciate among the crush!
While 10 minutes walk from the station, versus 1 minute for this hotel, I would choose Route Inn over Ace because it has everything Ace doesn't, including an excellent dining room, lots of space, and stairs, not to mention lots of parking. (I stayed here for 3 nights before moving to Ace.)
by A verified traveler
At this price, I love this
Posted 20 May 2015 on HotelsRoom is not big but large enough for a couple stay (a bit bigger than Standard Double Room of Shinosaka Conference Center Hotel that we stay recently).
Wifi, breakfast we did not try, standard small bathroom. Only problem with the TV that they used mini PC box which was slow responding (might be slow CPU) and the remote was all Japanese.
Front desk is very supportive. Although english is difficult but they try to help us on many questions we ask. We also get a nice local Matsuzaka beef restaurant from their recommendation which could not be searched from the internet.
by Valeria from Argentina
Nice budget Option
Posted 18 May 2015 on HotelsGreat location near the station. Budget option to visit Ise Peninsula.
Warm and kind staff.
