Ratings based on 161 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
침대 메트리스가 중앙부분이 함몰돼서 잠을 잘수가 없었으며
화장실 배수구에서 심한 악취가 풍겨나와 너무나 고통스런 밤이였다
프론트 데스크에 다른 방으로 교체를 요구했으나 거절 당했다.
by A verified traveler
Posted 22 Oct 2024
Good reception desk service
by A verified traveler
Posted 26 Apr 2023 on Hotels
by A verified traveler
Posted 26 Nov 2019
Room is clean and comfortable. Staffs are friendly
Comment from Hotel Management
28 Nov 2019 by Front, Hotel Management
Thank you for your stay. We'll wait for you to come again.
by A verified traveler from Mackay
Posted 21 Nov 2019 on Wotif
Good location & we enjoyed the free bicycles. The rooms need updating as they are a little old & tired looking, but we still had a comfortable stay.
Comment from Hotel Management
21 Nov 2019 by ＨＯＴＥＬ ＴＲＥＮＤ ＭＡＴＳＵＭＯＴＯ ＦＲＯＮＴＤＥＳＫ, Hotel Management
Thank you for your review.
Thank you for various opinions.
by A verified traveler
Posted 19 Nov 2019 on Hotels
Comment from Hotel Management
20 Nov 2019 by front, Hotel Management
Thank you for your stay.
We'll wait for you to come again.
by A verified traveler
Posted 29 Oct 2019
Comment from Hotel Management
20 Nov 2019 by front, Hotel Management
Thank you for your stay.
We'll wait for you to come again.
by A verified traveler
Reasonable hotel with good location
Posted 11 Oct 2019 on HotelsCleanliness wasn't the issue, but the age of the building and the interior are evident. Offset by good service and a pretty great location to the "downtown" and JR station
Comment from Hotel Management
18 Oct 2019 by HOTEL TREND MATSUMOTO, Hotel Management
Thank you for your evaluation.
by A verified traveler
Posted 9 Jun 2019 on Hotels
Nice affordable hotel close to the train station and within walking distance of castle.
Comment from Hotel Management
4 Jul 2019 by Hotel trend matsumoto, Hotel Management
Thank you for staying.
The hotel is well-placed for sightseeing in Matsumoto.
We look forward to your next visit.
by A verified traveler
Posted 20 May 2019
They are located at a desirable location which is within walking distance to major sightseeing places. They also have carpark space which travelers with their own car can take advantage of this. Staff are very nice and friendly. Rooms are not premium and are not large, but they are clean. Nothing to complain for such price.
Comment from Hotel Management
20 May 2019 by Hotel Trend Matsumoto, Hotel Management
Thank you for using it.
I am happy to receive high evaluation.
We look forward to your next visit.
