Matsue New Urban Hotel

3.5 star property
Hotel with a 24-hour front desk, near Shimane Art Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsue New Urban Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, soundproofing
Public bath
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The price is P2,736
P3,010 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 50 of 50 rooms

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Free extra futon mattress
Hair dryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 3 Twin Futons

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Free extra futon mattress
Hair dryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 2 Twin Futons

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 3 Twin Beds

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 3
  • 2 Twin Beds

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Bidet
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

Annex Premium, Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

Japanese-Style Superior Room

  • Sleeps 3
  • 3 Twin Beds

Single Room with Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Japanese-Style Superior Room

  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • Sleeps 2
  • 1 Twin Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Annex Standard, Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

Annex Single, Lake View

  • Sleeps 2
  • 2 Twin Beds

Annex High Floor Deluxe, Triple With Bath, City View

  • Sleeps 3
  • 3 Double Beds

Annex Regular, Twin, City View

  • Sleeps 2
  • 2 Twin Beds

Japanese-Style Room

  • Sleeps 2
  • 2 Twin Beds

Annex Standard, Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Double Room With Lake View

  • Sleeps 2
  • 1 Double Bed

Twin Room With Lake View

  • Sleeps 4
  • 2 Twin Beds

Main Building Standard, Twin, City View

  • Sleeps 1
  • 2 Twin Beds

Annex Standard, Semi-Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Main Building Standard, Japanese-Western Mixed With Bath, Lake View

  • Sleeps 3
  • 3 Twin Beds

Main Building Standard, Double, City View

  • Sleeps 1
  • 1 Double Bed

Main Building Standard, Japanese-Western Mixed With Bath, Lake View

  • Sleeps 2
  • 2 Twin Beds

Double Room

  • Sleeps 1
  • 1 Double Bed

Annex Superior, Double, City View

  • Sleeps 2
  • 1 Double Bed

Annex Deluxe, Twin, City View

  • Sleeps 4
  • 2 Double Beds

Main Building Standard, Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Annex Superior, Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Shimane Art Museum - 12 min walk
  • Matsue Castle - 16 min walk
  • Shimane University Old Okudani Lodging - 20 min walk
  • Tamatsukuri Onsen - 7 min drive
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Matsue Station - 20 min walk
  • Izumo Airport (IZO) - 28 min drive

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Hotel near Matsue Castle
Located close to Matsue Horaenya Denshokan and Shimane Art Museum, Matsue New Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with conference space and a restaurant.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Concierge services, a banquet hall, and a gift shop
  • A front-desk safe, ATM/banking services, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 101 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 880 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • Body treatments

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from August 5 2024 to December 20 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 880 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue New Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Matsue New Urban Hotel?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Matsue New Urban Hotel on Dec 23, 2024 start from P 2,736.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue New Urban Hotel?

Self parking is available for JPY 800 per night.

What time is check-in at Matsue New Urban Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsue New Urban Hotel?

Check-out is at 10 AM.

Where is Matsue New Urban Hotel located?

Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. Matsue Castle and Lake Shinji are also within 1 mi (2 km). Matsue Station is 20 minutes by foot.

Matsue New Urban Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 124 out of 347 reviews" "
Rating 8 - Good. 141 out of 347 reviews" "
Rating 6 - Okay. 61 out of 347 reviews" "
Rating 4 - Poor. 9 out of 347 reviews" "
Rating 2 - Terrible. 12 out of 347 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Stayed 1 night in Jun 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Stayed 7 nights in Jun 2024

10/10 Excellent

Willy

Liked: Amenities
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in May 2024

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Mitchie

Stayed 1 night in Oct 2023

10/10 Excellent

Tsutomu

Stayed 1 night in Jun 2022

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
Stayed 3 nights in Jul 2020

6/10 Okay

CHARLES, Hong Kong

Traveled with partner
Liked: Staff & service, amenities
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Cramped and Disappointing
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)

10/10 Excellent

shigemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
施設が新しく快適でした。朝食も豊富で美味しかったです。
Stayed 1 night in Dec 2024

10/10 Excellent

Yoshihito

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で使いました。立地面等とても満足出来ました。
Stayed 2 nights in Nov 2024

6/10 Okay

Yuzo

Business traveler
Liked: Cleanliness, staff & service, amenities
部屋の広さは普通、施設全体としては清潔感があり、良いホテルだと思います。 良かった点は温泉と展望フロアでの美味しい朝食です。両方とももう少し広いともっとホテルのウリになると思いました。
Stayed 1 night in Dec 2024

6/10 Okay

'Sakiko

駅前ということで,とても便利が良く,移動するには最適でした.
Stayed 1 night in Nov 2024

6/10 Okay

sogabe

Traveled with partner
タクシー予約出来ず 朝食は 朝でも良いですよと言われたので 朝に 朝食を注文したら 断られた 他は 普通ですね
Stayed 1 night in Nov 2024

8/10 Good

Aya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宍道湖を望む景色は良かったです。宍道湖駅からは近いですが、松江駅は遠かったです。
Stayed 1 night in Nov 2024

8/10 Good

shinji

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
空調設備が部屋で出来ずに暑い 暖房では暑いので冷房にしたかったが出来なかった
Stayed 1 night in Nov 2024

10/10 Excellent

yosio

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

akie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

MASAKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
松江駅、松江城、宍道湖に近く、清潔な室内で快適でした。
Stayed 1 night in Nov 2024

10/10 Excellent

Keiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も、部屋から見える景色も綺麗だし、交通の利便性も良し!周辺には飲食店も多く、ホテルを拠点にたくさん楽しめました。
Stayed 2 nights in Nov 2024

8/10 Good

mie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kazuko, Kashima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
松江城まで徒歩圏内だし、近くに飲食店も沢山あった。
Stayed 1 night in Oct 2024