Ratings based on 299 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2023
by A verified traveler
Posted 28 Nov 2022 on Hotels
by A verified traveler
Posted 2 Oct 2022 on Hotels
by A verified traveler
Golden Week 2021
Posted 9 May 2021 on HotelsWhen you first get there, it seems like it's a standard, up-to-standards Japanese business hotel. But...my request of having a corner and/or a room not in between two other active rooms was not honored. Then I got placed in a room next to the elevator. I didn't notice it at first, but I could hear the elevator noise going up and down ALL THE TIME. Either the elevator is faulty and/or the walls are too thin. I asked to change rooms, but couldn't as it was too late and full. So I was stuck with this room for 3 nights; I could change after that. The new room was on a different floor and about 3-4 doors down from my original room. Nevertheless, you can still hear the elevator! Of course not as loudly though. I was surprised. Then I also noticed that the doors are cheap and the gap between the floor and the door is large, so you can hear hallway noise TOO MUCH. The signs in the hallway, "Please Be Quiet" attest to this I guess...So for the whole stay, I had to sleep with uncomfortable earplugs in.
I'm not sure I want to give this hotel chain another try. One can assume it's the same quality for the other locations.
by A verified traveler
Lovely first stay in Matsue City
Posted 16 Feb 2021 on HotelsNice clean room with friendly and helpful staff. The location is perfect, right down the street from Shinji Lake and near a bunch of fun restaurants. The bed was a little hard but it still gave us a great night’s sleep. Would definitely stay there again!
by A verified traveler
Posted 23 Jul 2020
Good stay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by A verified traveler
Posted 29 Dec 2019 on Wotif
Good standard of businessmen's hotel, Similar to Toyoko Inn opposite.
Very convenient to station.
Breakfast is okay/sufficient fir style of hotel.
Would definitely consider using Green Rich hotels again.
by A verified traveler
Not realy great, but ... good location for sure
Posted 25 Dec 2019 on HotelsUndoubtedly, the hotel is aged and tired without having any manjor renovations for many years. Service was OK as a typical "business" hotel in this country. However, its location is very close from the main station of Matsue, and a good convenience store, 711, is just next to the facility. May not be the first choice, but ... if others are occupied and/or too expensive, this might well be an option.
by A verified traveler
Posted 20 Oct 2019
by A verified traveler
Posted 22 May 2019
The hotel has artificial hot springs to help you relax. It also has yukata and comfy pillows available. It’s clean and very convenient to the station. The Asian-style breakfast is good value.
On the minus side, my bed was hard as a board, and I could hear the mechanics of the lift all night - get a room away from the lifts.
