Ratings based on 180 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
All good except TV in room 2. Husband needs subtitles to watch, hearing lose/ stroke. Couldn’t find anywhere in settings. I did ask for help and told someone would look at it. No one came back to me and it was just the same following day.
by A verified traveler
Posted 30 Oct 2024
Brilliant stay, polite staff, food menu covered all areas all round beautiful place to stay
by A verified traveler
Posted 27 Oct 2024
Room was quite nice but stairs to get there very steep and mostly no banister
by A verified traveler
Posted 29 Aug 2024
Last minute booking and not disappointed great staff, food and accommodation. Will return.
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Posted 2 Aug 2024 on Hotels
Staff were friendly and attentive. The room was very well presented, just a shame that there was no aiir conditioning which resulted in the room being excessively hot until almost midnight. The room was positioned above a kitchen door which kept banging shut till late and again from the beginning of breakfast which resonated up through the floor and onto the bed. Good room, terrible/ little sleep.
by A verified traveler
Posted 31 Jul 2024
Not their fault, but the room was very hot.
The kitchen fans were just outside the room and they stayed on all night.
They were clearly understaffed for dinner in the evening and the breakfast menu online didn’t really make sense.
However the staff were all really lovely and the surrounding areas were fantastic and worth a visit.
Comment from Hotel Management
31 Jul 2024 by James Ricketts General Manager, Hotel Management
Hi! Our wonderful British summertime is upon us, and like most of our homes in the UK, our bedrooms don’t have air conditioning. We are trying yo do what we can to keep rooms as cool as possible by leaving windows open, keeping curtains closed to stop the sun from directly heating rooms and providing a fan, we could of also provided you with a top sheet rather than a duvet, this was noted on a notice at the foot of the bed. I'm really sorry that this affected your stay, however is out of our control. Our cellar coolers are outside of the window of room 1 and 8, these unfortunately have to stay on to ensure our beer temp is regulated over night, these do tend to be more noisy when warmer as they are working harder.We were extremely busy last night and caught of guard with the flow of guests, sorry that this affected your meal. Kind regardsJames RickettsGeneral Manager
by A verified traveler
Posted 26 Jul 2024 on Hotels
Lovely place, friendly staff and excellent food
by A verified traveler
Posted 15 Jul 2024
by A verified traveler
Posted 12 Jul 2024 on Hotels
