Ratings based on 90 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your 5-Star rating and feedback!We're delighted to know that you consider us a very nice and highly rated hotel.We look forward to welcoming you back for another peaceful and enjoyable stay.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your feedback!We're delighted to know that you consider us a good and highly rated hotel.We look forward to welcoming you back for another peaceful and enjoyable stay.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 13 Oct 2024
I like the view
Comment from Hotel Management
14 Oct 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your rating and feedback!We're delighted to know that you consider us a good and highly rated hotel.The combination of a beautiful view and scenic location seems to have made your stay truly enjoyable.We look forward to welcoming you back for another peaceful and enjoyable stay.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 9 Oct 2024
good customer service. only downside is you need to book taxi thru hotel front desk to go out. Hotel charge 3X for the taxi fair.
Comment from Hotel Management
10 Oct 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your feedback!It's great to hear that you had good customer service! However, it's unfortunate that the taxi booking process through the hotel front desk comes with such a high markup.That can be frustrating, especially when transportation costs are significantly higher than expected.Hopefully, the rest of your stay was pleasant despite this downside.We look forward to welcoming you back for another peaceful and enjoyable stay.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 7 Oct 2024
The bathrooms smelled, dirty and old. This is not a 5 start resort. This place is nasty to stay. The smell was awful. I asked to speak to manager and he never came to talk. The staff were clueless
Comment from Hotel Management
8 Oct 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your feedback!I'm sorry to hear about your disappointing experience.It must have been incredibly frustrating to deal with the unpleasant smells and poor bathroom conditions, especially at a place that markets itself as a 5-star resort.The lack of management response and staff awareness must have made things even worse.Your feedback about the cleanliness and service issues is valuable, and I hope the resort takes action to improve.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 4 Oct 2024
Food was average, same option for everyday
Comment from Hotel Management
5 Oct 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your feedback!It's unfortunate that the food options during your stay felt repetitive and average.A bit more variety in the daily menu could definitely enhance the dining experience, especially during an extended stay.Hopefully, other aspects of your visit were more enjoyable!Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 4 Oct 2024
The above ratings speak for itself. This was a very disappointing stay. Arrived late and my room smelled like the septic system was leaking. I asked the hotel to fix it but unfortunately had to ask every day for my 6 day stay. I didn’t get hot water in my shower and had to repeatedly ask to get this fixed but no luck. The front desk offered to put me and my group in different rooms but ended up smaller rooms with same smell.
Comment from Hotel Management
4 Oct 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your feedback!It’s disappointing to hear about your experience, especially given the expectations one would have for such a stay.Having to deal with a persistent odor and lack of hot water throughout a six-day stay is frustrating.It’s unfortunate that despite repeated requests, the issues were not adequately addressed.The fact that the alternative rooms provided also had the same issue only adds to the dissatisfaction.Thank you for sharing your honest feedback.It's important for the hotel to take these matters seriously and make necessary improvements.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 31 Jul 2024
Excellent staff and facility . Would love to visit again .
Comment from Hotel Management
1 Aug 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your positive feedback!We're thrilled to hear that you found our staff and facilities excellent.We look forward to welcoming you back for another wonderful stay.Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your enthusiastic rating!We're thrilled to hear that you enjoyed our hotel and service.We look forward to welcoming you back for another awesome stay!Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
by A verified traveler
Posted 14 Jul 2024
Awesome stay
Comment from Hotel Management
15 Jul 2024 by Mr. Sam K Philip, Hotel Management
Dear Guest,Namaste!Thank you for your enthusiastic feedback!We're thrilled to hear that you enjoyed our hotel and service.We look forward to welcoming you back for another awesome stay!Warm Regards,Mr. Sam K PhilipGeneral ManagerThe Leela Ashtamudi-A Raviz Hotel
