Ratings based on 53 Verified Reviews

4.4 out of 5
80% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2019
4 out of 5
by A verified traveler

Posted 21 Feb 2019
Great location and stunning views. Room was clean and warm during the night due to very good heating system. The court yard was lovely with seating.
5 out of 5
by A verified traveler

Posted 31 Jan 2019 on Hotels
Hard to get to - but so worth it...
2 out of 5
by A verified traveler from UK

Building works

Posted 20 Aug 2018
Pros: Nice location and clean. Good Breakfast.
Cons: Don't let guests stay in the room next to the building works.
Location: The old town is lovely and great restaurants near by.
Unfortunately the building works adjacent to our room, was very noisy, being woken up at 7am and continuous throughout the day. This room should not be allocated to guests.
5 out of 5
by A verified traveler

Posted 17 Aug 2018 on Hotels
It’s amazing stay. I still can't believe how cheap the stay is, considering the huge room with simple but superb interior with walkin close and huge toilet+shower room. Just that if you come by car, Sassi area is quite complicate. We got a penalty ticket and didn't know yet how much we have to pay for it. Try ask the hotel in advance if you come by car. Anyway, apart from car hustle, everything can't be more perfect than it is. There is an amazing restaurant at the same area too! We will come again in 4years☆
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool,GB

Sassi Hotel

Posted 4 Jun 2017
Pros: Clean and rustic.
Cons: Would have liked to see a small bar in the hotel.
Location: Lots to see, very cultural, churches are beautiful and grand, very interesting culture about the Sassi district.
Very nice hotel, did not know what to expect from a cave hotel but it was lovely, not cold or earthy as what you would expect from a cave. Loved the cave experience and also the hang out cave in the room, very unusual and quirkey.
5 out of 5
Recommended
for Everyone
by A verified traveler

Genuine Matera experience!

Posted 22 May 2017
We were enchanted by our cave room, and were impressed with how clean and well decorated it was. Restaurant was delicious and beautiful! Excellent location!
4 out of 5
by Rose Lai Kuen

Posted 21 Apr 2017 on Hotels
Very pleasant stay overall except there is not enough hot water for shower for two people. The place is very nice and it is really an experience to stay in a cave.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, Canada

Wow,Wow, Wow!

Posted 30 Jan 2017
You're sleeping and 2500+-year-old cave room. What more is there to sa? other than staff are great and the rest of Matera is outstanding