Ratings based on 78 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Great breakfast. Incredible Matera
by A verified traveler
Posted 20 Aug 2024
the cave room is incredible. Top quality. I loved it
by A verified traveler
Posted 13 Aug 2024
While getting here was challenging and you definitely don’t want to be lugging a lot of stuff like we were- the hotel and location is incredible. We had a lovely time and felt cared for by the staff. We used the spa and it was sooo nice after a long travel day. The bed was firm but we found that everywhere we went, The A/C could have worked a little better. Breakfast was lovely. Overall would highly recommend.
by A verified traveler
Posted 18 Jul 2024
I really loved the facilities available and a very beautiful room in Sassi di Matera
by A verified traveler from Watsonville
Posted 9 Jul 2024
Want to live in a modern cave. This is the place. The breakfast was great and the staff was very helpful
by A verified traveler
Posted 21 Jun 2024
by A verified traveler
Posted 12 May 2024
Bed mattress was the worst ever. Like a sofa bed. Rooms were a lot smaller than expected. Pics deceiving. No ac!
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Amazing staff and cave hotel experience
Posted 1 May 2024 on HotelsMatera is not the easiest place to get to in first place. Due to unforeseen circumstances, we had to change plans and arrived by coach bus instead of rental car. The hotel contacted us a couple days before our check in and once they learned about our change if plans, they helpfully pointed out to us that our bus station is actually quite a bit of distance from the hotel. They then booked a taxi for us that waited at the bus station and took us straight into the restricted area inside the old town that saved us a lot of walking while carrying our luggages.
Upon arrival, they clearly explained to us all the must sees, how to get to them and recommended food places.
The room itself is just a spectacular experience. We booked the cave room for the experience and it was huge. Certainly gave us the unique experience that we were hoping for.
by A verified traveler
Posted 25 Oct 2023
Good location and friendly staff
