Ratings based on 543 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 10 Nov 2024
I appreciated the helpfulness of the staff and the facilities offered which were suitable for my 2.5 year old granddaughter to those even in their 80s.
by A verified traveler
Posted 8 Nov 2024
Was a pleasent experience. Not much around the resort so it was good to have a car. Staff were friendly.
by A verified traveler
Posted 1 Nov 2024
We had the time of our lives staying here. Brilliant family resort. We cannot wait to come back!
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Immaculate resort and beautiful spot! Incredible food and friendly staff too.
by A verified traveler
Posted 12 Oct 2024
Beautiful resort! Great for families. Close to Lalomanu beach and the trench. A car would be a good idea if you are wanting to explore as it is a bit of an isolated location. Loved and totally recommend.
by A verified traveler
Posted 8 Oct 2024
The property is gorgeous, we loved our 8 night stay. We stayed in the Matai suite, again, lovely - but an upgrade in the bed and linens would not go astray. Also, gardeners woke us around 6 am every day. Very annoying.
by A verified traveler
Posted 30 Sep 2024
Lovely resort setting however let down by
Not delivering what they advertise .
1) Matai fale states a 50” tv however actually only approx 29”.
2) room stated a free bottle of bubbles , fresh fruit and flowers upon arrival which we never received during our 14 day stay.
3) upon arrival told our booked room was unavailable so had to spend first night in another room. As compensation they offered free fia fia night , however was charged to our room upon leaving.
4) emailed the manager with our concerns but no response or acknowledgment.
Wouldn’t recommend staying when they don’t deliver what they advertise and then don’t communicate with you .
by A verified traveler
Posted 29 Sep 2024
Great staff and food.
