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idoop Hotel Lombok

3.5 star property
Rejuvenate at the full-service spa or connect to WiFi from the comfort of your room. Discover how this hotel’s thoughtful amenities elevate every stay.

Choose dates to view prices

Photo gallery for idoop Hotel Lombok

In-room safe, soundproofing, free WiFi, bed sheets
Restaurant
Exterior
Pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, soundproofing, free WiFi, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl Swara Mahardika No. 883, Mataram, Lombok, 83121

What's nearby

  • Islamic Center NTB - 5 min walk
  • Museum Negeri Nusa Tenggara Barat - 2 min drive
  • Lombok Epicentrum Mall - 2 min drive
  • Mataram Mall - 3 min drive
  • Senggigi Beach - 25 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 36 min drive

Restaurants

  • ‪Bakso Timbul Rejeki - ‬4 min walk
  • ‪Nasi Babi Guling Ibu Sute - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Crystal Crepes & Noodles - ‬1 min walk
  • ‪Elfbelly Eatery Mansion - ‬2 min walk

About this property

idoop Hotel Lombok

Hotel connected to the convention center
At idoop Hotel Lombok, you can look forward to dry cleaning/laundry services, a business center, and a full-service spa. Treat yourself to spa services, such as a body treatment, a facial, or a massage. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A computer station, a banquet hall, and massage treatment rooms
  • A 24-hour front desk, a front-desk safe, and concierge services
Room features
All 96 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Slippers and sound-insulated walls
  • LED TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 50,000 per person
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 50000 per person
  • Airport shuttle fee: IDR 250000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

Frequently asked questions

Is idoop Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at idoop Hotel Lombok?

Limited spots are available.

What time is check-in at idoop Hotel Lombok?

Check-in begins at 2 PM.

What time is check-out at idoop Hotel Lombok?

Check-out is at noon.

Does idoop Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per person applies.

Where is idoop Hotel Lombok located?

Located in the heart of Mataram, this spa hotel is within a 10-minute walk of Islamic Center NTB and Mataram Immigration Office. Lombok Epicentrum Mall and Mataram Mall are also within 2 mi (3 km).

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idoop Hotel Lombok Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 11 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ghulam, Australia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Stayed 1 night in Dec 2019

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
Not for Habitation
Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Stayed 2 nights in Aug 2018

10/10 Excellent

Hannah

Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2018

10/10 Excellent

Ronally

Nyaman, aman, eksotik, ruangan tidur nya kecil tapi pas sesuai kebutuhan..
Stayed 1 night in Feb 2018

6/10 Okay

Noorap

Disliked: Staff & service
Huono palvelu
Hotelli mainostaa kuskin vuokrausta ja kuitenkaan kertaakaan ei onnistuttu sitä saamaan luvatulla hinnalla. Palvelu huonoa, huoneet ok. Englanti heikkoa. Aamupala ok.
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Ade, Pekanbaru

Tetap Maksimal di saat peak season
Selain kamarnya yang bersih dan cukup untuk berdua, pelayanan staffnya sangat maksimal. Padahal kami menginap di saat liburan panjang.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Risky, jakarta

Hotel Bagus di Lombok
Hotelnya bagus dengan pelayanan maksimal dan memuaskan. Terimakasih sudah upgared kamar kami
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
天井の点検口が外れていたり、シャワールームのドアが一部壊れていて、トイレが水浸しになったりして、設備面では不満があった。スタッフは皆、親切に一生懸命に応対してくれるので、総合的には価格に見合った、またはそれ以上の良いホテルだと思います。
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Toshinori

朝食がひどい
スタッフの対応はよかったのですが、なんせ朝食が種類少なくて味もいまいち。一日でほかのホテルに移りました。 客室の設備は充分だったので素泊まりなら次回利用してもいいかも、と感じました。
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Sandy, Australia

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty room
Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

KyungSeok

Stayed 4 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Michael, Jakarta, Indonesia

Liked: Cleanliness
stayed for 1 night only on our way to Gili Trawangan, the hotel is simple and minimalist because they don't provide many facilities. The main concern for me is they need to pay more attention for the cleanliness of the hotel especially the bedding. During my stay the bed sheets & pillow covers had some stains which for some people might find this unpleasant. The breakfast was simple but tasty.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Daniel

Recomendado
Muy buena.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

YIYOUNG

마타람몰에서 가까움. 시설은 괜찮음. 환풍기를 통해서 오는지는 모르겠으나 담배연기가 잔잔하게 계속나서 공가 쾌적하지 못함. 옆방 티비소리가 내방에서 튼것마냥 잘들림. 길리가기전 하루 묵는정도로만 딱임.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Octavia

Hotel yang nyaman
Hotel nya bersih dan nyaman. Lokasi strategis.
This review was submitted before 2018 and has not been verified.

8/10 Good

yoon, jk

마타람
위치는 마타람 중심부로 찾기 어렵지는 않음. 호텔은 현대식으로 오래되지 않았으나, 객실은 조금 부족함이 있음. 저렴한 가격을 찾는 여행객에게는 추천할만함. 조식은 간단하게 제공되며 다른 부대 시설은 없음.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
酒店評價
酒店設備略微簡陋、冷氣完全唔凍、隔音設備有點差，以及房間有陣陣怪味。食物一般、唯一只能讚的是職員服務態度好。
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly awful experience...
This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Cheap and clean
simple and clean hotel for a night's stay
This review was submitted before 2018 and has not been verified.

8/10 Good

Barbara, Montreal

Bon Hôtel dans la capitale
Hôtel très correct, offrant un bon confort et un excellent rapport qualité prix. Personnel avenant et sympathique. Mais ça ne vaut pas la peine de loger dans la capitale....
This review was submitted before 2018 and has not been verified.

4/10 Poor

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Ingen kunde engelska
En stark jordbävning väckte oss på morgonen. Folk skrek och evakuerade. Dock fick vi inte reda på någon info eller liknande från personal, ingen kom heller och sa att det var säkert att gå in igen. Eftersom jag skulle resa vidare ville jag veta om det var säker men personalen bara skratta åt en och sa att det gick på dålig engelska. Inte bra!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Daniel

This review was submitted before 2018 and has not been verified.

8/10 Good

Jani

Quick stay
Very lovely stay for a couple of days. I wouldnt recommend the city itself, since it is kinda boring and ugly.
This review was submitted before 2018 and has not been verified.

8/10 Good

kenji

マタラム中心部にあるこだわりがあるホテル
マタラムの中心部にあり、交通、ショッピング、飲食には、不便がありません