Ratings based on 47 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2020 on CheapTickets
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
by A verified traveler
Posted 24 Aug 2019 on Hotels
Everything is ok except this time there is a cockroach in the room
by A verified traveler
Posted 29 Apr 2019 on Hotels
Comfortable stay and breakfast was great
Comment from Hotel Management
30 Apr 2019 by Management, Hotel Management
Dear Lynne,
Thank you for your best review, we hope you will stay again at Golden Palace Hotel, if you come to Lombok again.
Thank you
by A verified traveler
Posted 24 Apr 2019 on Hotels
Breakfast with lots of variety. Comfortable bed
Comment from Hotel Management
26 Apr 2019 by Management, Hotel Management
Dear Lynne,
Thank you for stay at Golden Palace Hotel Lombok, and thank you very much for your best review, your review is very valuable to us.
We hope you will stay again at Golden Palace Hotel, if you come to lombok again.
Thank you,
Regards
Management
by A verified traveler
great hotel
Posted 25 Dec 2018 on HotelsGood breakfast and clean rooms and big toilet
Comment from Hotel Management
11 Jan 2019 by Reservation, Hotel Management
Dear Kevin Jern hui
Warmest greetings from Golden Palace Lombok,
Thank you very much you have stay at Golden Palace Hotel Lombok, and Thank you for your positive review.
Your review is helpful to us.
We hope you will stay again at Golden Palace Hotel Lombok.
Thank you
Best Regards
by A verified traveler
Posted 21 Dec 2018 on Hotels
Comment from Hotel Management
11 Jan 2019 by Reservation, Hotel Management
Dear Anonymous
Warmest greetings from Golden Palace Lombok,
Thank you very much you have stay at Golden Palace Hotel Lombok, and Thank you for your positive review.
Thank you,
Best Regards
by A verified traveler
clean hotel with a great location
Posted 14 May 2018 on Hotelsits a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Recommended
for Getaway With Friendsby A verified traveler
City centre
Posted 26 Mar 2018 on HotelsNice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
by A verified traveler
More than expected!
Posted 28 Feb 2018 on HotelsDefinitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Recommended
for Everyoneby A verified traveler from KL
Hotel in city centre. Affordable and pleasant.
Posted 25 Nov 2017
Pros: The design is modern and equipped with facilities such as gym, swimming pool and restaurants.
Cons: The air condtioner's temperature cannot be controlled. It is fixed at 24 degree C. Also, it is a little bit noisy.
Location: You can walk to the Mataram mall & Epicentrum Mall, which is about 10 minutes of walking.
Worth the money and time. The room is spacious and cosy.
Comment from Hotel Management
30 Nov 2017 by Management, Hotel Management
Dear Lovely Guest,
Warmest Greetings from Golden Palace Hotel Lombok,
Thank you for choice Golden Palace Hotel Lombok as your destination. Thank you very much for your reviews, your reviews is very valuable to us. We will continue to improve our service, and we hope you can stay again at our hotel.
Thank you,
Best regards
