Ratings based on 46 Verified Reviews

3.5 out of 5
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 May 2024
First time staying at this location, if you have children this hotel is it. Everyone at the property was very nice, great customer service. Clean Hotel, staff on the property 24/7. The hotel is at an easy accessible location that is close to everything.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Realmente a mis papas le a gustado su estancia en este hotel muy bien hubicado, sus cuartos estan muy limpios, el personal muy amable y siempre ayudante con el servicio
4 out of 5
by A verified traveler

Posted 3 Nov 2023
Near places to eat
3 out of 5
by A verified traveler from Hammond

Posted 29 Oct 2023
If you don’t mind old hotels, this is the place for you, it was convenient for us, because we got a 2 single and 1 double bed for 4 people, besides is only 10 minutes from the US/MEX border, 10 minutes from the Bus Station, you have restaurants and convenient stores all around, walking distance. They advertise free WIFI but is doesn’t work, like I said it is an old hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2023
1 out of 5
by A verified traveler

Posted 27 Jul 2023
This place sucks, it’s terrible. The staff is horrible, they act like you work there. There were no bed sheets on the beds. The lady comes 30 minutes later and just hands them to me, as if I work there. One container of “soap” is the soap, shampoo, conditioner, lotion, toothpaste, lol. This place is a joke. I would rather sleep on the street next time. It’s probably more sanitized and softer than that rock they call a “bed”. Este lugar es una basura. Sin duda, es el PEOR, “hotel” donde me eh hospedado. Prefiero dormir el la calle que volver a quedarme ahí. De segura la calle está más limpia, y más suave que esa piedra a la que le llaman “cama”.
4 out of 5
by A verified traveler

Posted 9 Jan 2023 on Hotels
Comment from Hotel Management
16 Feb 2023 by Hacienda Del Viejo, Hotel Management
¡Muchas gracias por su comentario Sofía!
1 out of 5
by A verified traveler

Posted 4 Sep 2022 on Hotels
Upon trying to check in I am told that there are no rooms available and that the reservation that si made is not valid because they where fully booked.
2 out of 5
by A verified traveler

Posted 25 Jul 2022 on Orbitz
THE HOTEL IS IN REPAIR AND ALLMOST EVERYWHERE YOULL FIND WALLS IN BAD CONDITIONS, INSIDE AND OUTSIDE THE ROOMS. LADIES IN FRONT DESK, BAD ATTITUDE. LADIES CLEANING, GREAT ATTITUDE.