Ratings based on 458 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2023
by A verified traveler
Posted 21 Apr 2021 on Hotels
by A verified traveler
Posted 6 Apr 2021 on Hotels
by A verified traveler
Posted 31 Mar 2021 on Hotels
Todo el personal amable, vigilancia en el estacionamiento.
by A verified traveler
Posted 30 Mar 2021
by A verified traveler
Posted 28 Mar 2021
Excelente servicio en todo el sentido de la palabra!!
by A verified traveler
Posted 15 Mar 2021
by A verified traveler
Posted 24 Feb 2021
No me gusto que tube que dejar correr el agua como 20 minutos para que saliera agua caliente se me hace que es mucho desperdicio de agua tienen que hacer algo al respecto tambien no tienen television por cable o satelite
Comment from Hotel Management
26 Feb 2021 by Hotel Alameda Express, Hotel Management
Muchas gracias por sus comentarios, lo tomaremos en cuenta.
Saludos.
by A verified traveler
Posted 20 Feb 2021
I was a loyal customer of Alameda Express. This last time I went they gave me the worst room ever 406 the sheets gave me and my partner a rash. The shower water kept changing temp. Extremely hot or very cold. I begged the front desk to give me another room and she refused. And said, she could not help me. I had paid for my stay of three days in advance. Parking is also very limited my vehicle was parked very wrong. I had to to leave my stay cutting it a day short 5 am. The security guard was not found . Drive back to Houston thinking I will never return to this place. Once upon a time, it was my favorite. Good Luck ! to whom ever wish to stay here . You won't know what you're in for.
Comment from Hotel Management
22 Feb 2021 by Hotel Alameda Express, Hotel Management
Thanks for your comments, and we are very sorry for that. We'll work on it.
by A verified traveler
Posted 19 Feb 2021
The staff was very helpful and food was great. Would definitely stay here again.
