Ratings based on 5 Verified Reviews
4.0 Room cleanliness
2.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jul 2019 on Hotels
A catalogue of disasters and incompetence, terrible slow service, shoddy maintenance.
by A verified traveler
Posted 19 Nov 2018
Comment from Hotel Management
27 Nov 2018 by woodenarcs, Hotel Management
i hope u will come again
by A verified traveler
Posted 6 May 2019
チェックインに大分時間がかかりました。エクスペディアで予めお金を払っていたのですが、それがよく理解してもらえませんでした。
予めネットで支払う際は英語で記載した領収書等を持参する。あるいは現地で支払いする形の方が安心できると思います。
Comment from Hotel Management
23 May 2019 by tareq suliman, Hotel Management
we will make good revewi
by A verified traveler
Posted 1 Dec 2018
Comment from Hotel Management
19 Jan 2019 by woodenarcs, Hotel Management
i hope u will come again
by A verified traveler
Posted 28 Nov 2018 on Hotels
Well.. The hotel itself is nice, it is new, clean and well equipped. The biggest problem was the location - the address on hotels.com was pointing into the centre of Jerash, so we went there. Quite a big surprise was that there was no hotel on that address. We've checked google - the same (wrong) location. Luckily some local people asked if we need help and even they didn't know where the Wooden Arcs Resort is, but when we called the hotel, they were able to get the directions. One guy told us he will show us the way, so we were following his car for around 20 kilometers before we got to the hotel. The hotel is located outside of Jerash, near Philadelphia University. Once we've got the the hotel, our impression was improved, the staff was friendly and helpful.
Comment from Hotel Management
19 Jan 2019 by woodenarcs, Hotel Management
yes but now the location is true i hope u will come again
