"The hotel more than met our expectations. Our family of 4 stayed in the room on the 4th floor and it had plenty of room for all of us. Would definitely stay again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Aiden by Best Western Clermont-Ferrand Hotel & Spa
8/10 Good
"L'hotel très confortable, mais sur le site internet, il n'était pas bien mentionné que le spa n'était pas compris avec le forfait de l'hotel
Les sommelières étaient très agréables et serviables, mais ne servait pas les boissons au bon moment, soit les apéritifs avant le repas et le vin en mangeant, car nous recevions les apéritifs pendant les plats et le vin à la fin du repas.."
"As a cheap hotel, my expectation was rock bottom. I just wanted a bed in an air conditioned room. Somehow, they screwed it up!
I arrived after a long drive to a sign apologising for the lack of a/c in French. I had to ask the receptionist if this referred to the rooms too. It did. On one of the hottest days. Wonderful! This alone was a pain and I was stuck without the room.
Once getting to the room, the keycard stopped working almost immediately, which led to several frustrating trips to reception, after which we discovered that the door would open itself sometimes sans card. I had to hit the supermarket before it closed and got very annoyed by the constant issues. I eventually got a new room. Great!
Except the fan wasn't working. There was only one socket in the whole room and the soap was empty. Okay, it was cheap, I can't expect....wait, what's that? A beetle infestation and the door also didn't lock?
Not just a few beetles, but tens of them creeping through the door seals and getting everywhere. I even awoke in the night to find two on me! I also had to angle the bed against the door to stop it from being opened.
The next morning, I mentioned the infestation - resigned to the fact that this was the worst hotel experience of my life - and I've stayed in cheap hotels in third world countries! The girl on reception presented a print out with a beetle and a cockroach and asked me which it was. Apparently they come out in the heat. Just not at other nearby hotels! "