Ratings based on 462 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello Raychel,We are delighted to hear that you had a fantastic experience during your stay with us. If you have any further comments or suggestions, please do not hesitate to get in touch. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Lawrence, We value your recent stay with us and hope to welcome you back to our hotel in the future for an even better experience.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Heidi,We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 14 Oct 2024
Staff pleasant
Comment from Hotel Management
17 Oct 2024 by Manager, Hotel Management
Hello Randy,We're glad to hear you found our staff pleasant during your stay. Our team takes pride in providing excellent service to all our guests. Should you have any more feedback or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 7 Oct 2024
The rooms were very clean, and the staff was friendly. Checking in and checking out was easy.
It was hard to fall asleep when we could hear people snoring and talking behind walls. Someone was watching TV at 6 a.m., which woke us up. It was as if the walls didn't exist. The same goes for the smell. Without ventilation, smells traveled from room to room. Every time we entered the room, it smelled horrible despite its cleanliness.
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Naza, Thank you for sharing your positive feedback on our clean rooms and friendly staff. We regret the noise and ventilation issues you experienced during your stay. We appreciate your insights and will address them with the relevant teams for enhancements. We hope you'll consider staying with us again in the future.
by A verified traveler
Posted 5 Oct 2024
Property was clean and good for it age, proprty is dated
Comment from Hotel Management
6 Oct 2024 by Manager, Hotel Management
Hello Vicci,We appreciate your feedback and are glad to hear you found our property clean. While we strive to maintain our hotel to high standards, we understand that some areas may appear dated to some guests. Your comments are valuable for us to improve our services in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 25 Sep 2024
Very happy the room was clean. Property needs TLC badly. Website shows this great breakfast available to us which is one of the reasons I chose this place and NOTHING was available to us. The Breakfast room is closed and the inroom coffee was terrible. A partial refund would be nice as the add is not what was delivered to us.
Comment from Hotel Management
26 Sep 2024 by Manager, Hotel Management
Hello Kathi,We are pleased to hear that you found your room clean. We value your feedback regarding the property and the breakfast availability. Please reach out to our management team directly so they can address your concerns appropriately. Your comments will help us improve the guest experience moving forward.
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Hello James,We're ecstatic to hear you had a wonderful stay with us! We appreciate you choosing our hotel and look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Sep 2024 on Orbitz
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Vincent, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 31 Aug 2024
staff is very rude
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello fnu,We regret to hear about your experience and apologize for any inconvenience caused. We strive to provide exceptional service and will address this with our team. Your feedback is valuable for us to improve our service standards.
