Ratings based on 45 Verified Reviews

3.3 out of 5
79% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
2.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 29 Sep 2024
The property is located in a nice area, but I was disappointed from the start. My room wasn’t made up, and I had to ask at reception the next morning to send someone to clean it and provide fresh towels. The Wi-Fi service in the room was poor, and at times there was no reception at all. When I discussed this with the staff, I was told it’s a centrally located system. If that’s the case, they should inform guests about this issue. On my last day, I had no electricity and once again had to raise the issue at reception. Despite all these problems, the reception staff still charged me for laundry services without offering any compensation for the issues I experienced during my stay. I had originally told my friends we should book this place next year since it’s located right next to the beach, but given all these problems and the staff’s lack of response, I don’t think I would recommend this place to anyone.
5 out of 5
by A verified traveler

Posted 8 Sep 2024
Great village, with not too many people, who you can enjoy great food and the beach is not too busy. But you will need a car or boat to get around if you are looking to see other parts of the Amalfi Coast.
2 out of 5
by A verified traveler

Not a 4 star hotel

Posted 30 Jun 2024 on Hotels
Good location in an adorable little town but not a 4 star hotel. Should be 3 stars at best
3 out of 5
by A verified traveler

Posted 16 Jun 2024
the stay in Feburary and at the time of booking the website said that renovations to the spa, pools and rooms would be complete in the middle of May. when we arrived in June, the renovations were not done and consequently we were not able to participate in the activities that were planned. We had to pay to use the pool, (it is 2 feet deep) dinner was extremely expensive and then you are given an additional surcharge at checkout. The staff are nice and speak english. the rooms are mostly renovated and everything worked. the bus takes over an hour from the Sorrento train station. All in all, I regret not staying in Sorrento instead
3 out of 5
by A verified traveler

No Spa in a Spa Hotel

Posted 5 Jun 2024 on Hotels
Hotel advertised as a spa. No spa we booked because of it. Advertised a pool it was a tiny pool on roof no umbrellas. Charged for my car by size, but put it on the street anyway, didn’t use garage so they didn’t have to charge extra for size. All and all not very pleasent because of above.
5 out of 5
by A verified traveler

Posted 29 Sep 2023
Very nice hotel and everybody so friendly. Beautiful view from the room and nice sunset 🌅
5 out of 5
by A verified traveler

Posted 26 Sep 2023 on Travelocity
Beautiful old renovated hotel that helped me in every way they could! Will recommend to all my friends!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2022
5 out of 5
by A verified traveler

Beautiful Hotel

Posted 20 Oct 2019 on HomeAway
We had a short but very nice stay Food was excellent and staff was very helpful
3 out of 5
by A verified traveler

Should of come in high season

Posted 18 Oct 2019 on HomeAway
You could tell it was getting close to holiday and we did not plan for that a lot was closed beautiful hotel great staff but not much open or to do