Ratings based on 256 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Congers

Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by natalina, Hotel Management
dear rachel,thank you so much for your revenue.with love natalina Iaccarino
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Manager Renato is a powerhouse of enthusiasm
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Just had an absolutely amazing week at this beautiful hotel. All the staff were so helpful & polite. They have a shuttle bus to take you down to Sorrento if you want to go or you can walk into St Agata in less than five minutes where there are plenty of shops & restaurants. Food at the hotel was very good with lots of options for breakfast & evening meal. I would not hesitate to recommend this hotel to anyone & we definitely intend to return in the future.
Comment from Hotel Management
13 Sep 2024 by Renato , Hotel Management
Thank you for the review ,kind words and nice comments, I will inform all the restaurant staff Looking forward to welcoming once again
5 out of 5
by A verified traveler

Posted 12 Sep 2024
Love's staying here. The views from hotel were brilliant. Loved the staff who gave us great excursion suggestions. The room was neat and tidy. Price for food and drinks were reasonable.
Comment from Hotel Management
12 Sep 2024 by Renato , Hotel Management
Thank you for the review and great words Looking forward to welcoming
5 out of 5
by A verified traveler from Katy

Posted 7 Sep 2024
Excellent staff and service. Just consider that the shuttle timings are very limited and the taxy to Sorrento is 60 EUR
Comment from Hotel Management
7 Sep 2024 by Renato , Hotel Management
Thank you for the kind review , our shuttle bus runs from 8 to 20 and after this time we suggest to get local bus, cost of the ticket 1,50 .We are sorry if we missed to inform Best Regards
5 out of 5
by A verified traveler

Posted 3 Sep 2024
The hotel grounds are very beautiful and well taken care of. Our room was also clean and spacious. We came in a car, but also took advantage of their shuttle service to Sorrento one evening, which was easy and convenient. We really enjoyed breakfast selection at this hotel as well as the options for lunch and dinner. There’s also a cute little town a short walk from the premises where you can get some groceries and souvenirs. If we ever come back to this beautiful region in the future, we would be happy to stay at Hotel Jaccarino again.
Comment from Hotel Management
4 Sep 2024 by natalina, Hotel Management
Dearest Lilly, we thank you for your kind words, we remember you very well and we hope to see you soon to offer you another wonderful and relaxing stay. Our warmest regards Natalina Iaccarino
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Lovely location and staff
Comment from Hotel Management
1 Sep 2024 by natalina, Hotel Management
tkank you so much for your kindly revue.natalina Iaccarino
5 out of 5
by A verified traveler

Posted 19 Aug 2024
The pool hours are too limited. But the rest is up to par. Good breakfast ans the rooms are very confortable.
Comment from Hotel Management
19 Aug 2024 by Renato , Hotel Management
Thank you for the great feedback and suggestions best regards
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Beautiful and relaxing pool and view. They had cold water in their lobby and gave us a free reusable bottle upon check-in which was very helpful in the hot summer heat. Everything was very expensive but service was great and amenities couldn’t be beat. Our room was clean and very retro style. However the surrounding area is not walkable as this hotel is on a hill. If you want to get down to Sorrento you have to call a taxi or take the hotel’s free shuttle, which was very convenient.
Comment from Hotel Management
10 Aug 2024 by marta, Hotel Management
thank you so much for your feedback, you are very kind .we are looking forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 10 Aug 2024
What I liked about Jaccarino was that if you booked a tour, that there was a shuttle to drop you off at a close meeting place so you can get to the tour on time.
Comment from Hotel Management
10 Aug 2024 by natalina, Hotel Management
caro Marco con infinito affetto ti ricordiamo con la tua splendida famiglia.un abbraccio caronatalina Iaccarino