Ratings based on 44 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
There was ants, one room did not have ac. No one gave us Wi-Fi or anything. We got there and had to leave. The beds were bad, my mum can’t climb stairs to get there.
by A verified traveler
Posted 22 Aug 2024
Incredible service and food
by A verified traveler
Posted 8 Aug 2024
Awesome stay!!! Gorgeous property with awesome staff :) Would recommend! Staff called taxi for us as needed as wel
by A verified traveler
Posted 4 Aug 2024
Wonderful atmosphere and lovely views. Very good food as well and friendly staff and dog.
by A verified traveler
Posted 2 Aug 2024
Nice views from patio. Walking theough the lemon groves is a nice touch.
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler from Somerset
Posted 18 Jun 2024
We don’t have enough words to say how amazing this stay was. Right from the property location, cleanliness, authentic farm stay to the most amazing service we received.
Oh and cannot forget the superb crow we had from the balcony of our Capri Room.
We want to go back to this area, just so we can stay longer and experience the farm stay for longer time.
Thank you again for giving us such a warm welcome! We truly had the best experiences and would recommend this place for anyone visiting the area!
by A verified traveler
Posted 15 Jun 2024
Good people nice environment
by A verified traveler
Posted 26 May 2024
Please see my earlier review below - two bookings for two days gives me ability to write a second review and counter the blatant lies of the management.
1. What I booked vs what they got me into. I had booked Ortensia (Triple) and Camelia (Quadruple) and what they got our family of three into was Capri (Double). No Hydrangea involved - if the form allows images, happy to post that!
2. Capri is not Quadruple as they state below or Triple - they are contradicting what they have listed on Expedia itself :-)
3. Even worse, they change their story every time - Expedia contacted them to probe the matter and they gave them a different story than below. I have that version in email from Expedia and would be happy to post as well. @Expedia - you have the version they told you and you have what they state below in response to my feedback - please take action.
Net-net, the property (citrus farm) and views are fantastic but really wish the management stayed true to what the customer paid for. It is sad to see old businesses like theirs fall for tactical gains. It does hurt me to write this feedback as I had great experiences at similar Agriturismos across Italy and would continue to stay at such !
by A verified traveler
Posted 22 May 2024
Be careful of the property’s fraudulent practices.
Booked / paid for a quadruple camellia room but the staff cheated and shortchanged us to a smaller Capri room - saying that Capri was a quadruple room. Didnt have a choice but to take it as we came in after an exhausting drive.
Post taking up with Expedia, they lied to them saying that I have personally preferred the smaller Capri - something very illogical when we were a family of three.
The path to the property is very narrow and uphill - medium sized cars will have issues.
Comment from Hotel Management
23 May 2024 by Staff, Hotel Management
Before calling someone a cheater and especially a business that has been active for more than 25 years. First of all, the gentlemen, as documented by the expedia reservations, made two different reservations, the first for a really small basic room for three people, the second for a normal quadruple room. When they arrived, very stressed by the traffic on the Sorrento peninsula (for which we are not responsible), scared of the road, obviously we are not a hotel in the city center, but a farmhouse, a road still accessible to 9-passenger vans. it wasn't easy to please them right away. Seeing that they had two reservations for two different types of rooms and seeing their state of dissatisfaction and tiredness, we offered to give them the Capri Room. Meter in hand has the same size as the Camellia (room of their second booking), both larger than the Hydrangea (room of the first booking). The Capri Room is a quadruple room, the best room we have in the structure, on the top floor, super panoramic and with a terrace of over 40 square meters overlooking the Gulf of Naples, the Camellia has no terrace. It also has a decidedly higher price than all the other rooms. Logically we have not charged our guests any surcharge. We made a mistake, we should have been fiscal and given the gentlemen the small room they had chosen for the first evening and then had them change into the Camellia room following the reservations they had made. Unfortunately here on the peninsula we try to give our guests the best... but sometimes we find ourselves in difficulty with their lack of flexibility.Thank you.
