Ratings based on 305 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Naples
Posted 17 Dec 2024
accommodation was good but cleanliness could have been better. Not bad but some areas needed more attention. Good restaurant and bar service on Thursday. No restaurant available on Saturday.
Comment from Hotel Management
17 Dec 2024 by The Club at New Seabury, Hotel Management
Thank you for choosing The Club at New Seabury. We are happy to hear you enjoyed the restaurant and bar service. We will share your feedback with our team about our accommodations in and effort to improve, as we constantly striving for excellence.
by A verified traveler
Posted 22 Nov 2024
Perfect little cottage!
Comment from Hotel Management
22 Nov 2024 by New Seabury Lodging, Hotel Management
We are so happy you enjoyed the cottage! Thank you for your kind review and we hope to see you again soon!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by New Seabury Lodging, Hotel Management
Thank you for your kind review! We are so happy you enjoyed your stay at New Seabury and we hope you visit us again soon!
by A verified traveler
Posted 15 Nov 2024
We planned a quiet get away. there was so much noise we had to escape from there. We came to get a break from the world and could not escape the noise from your leaf crews. Will never recommend if your lawn crews are so loud and obnoxious yelling at 6:45 in the morning is not a standard a resort should have. I am giving unsolicited advice since we were given a terrible unit, and it had a draft through the back door, and it was in 30s it sucked! I'm sorry Expedia recommended your resort to us, but it would have been more pleasant if you tell your leaf crew to rake in the morning as your paying guest need sleep not noise. I hate to say it "we" liked the new updated menu and the food in main dining room but do not like the setup as the bar was full and extremely noisy, no such thing as quiet dinner because there is no sound barrier between obnoxious alcohol driven madness that ensued the one night we ate there. That is why people do not come to the restaurant as families and adults with class don't like seeing drunks in public, your staff may handle it well, but it should not be even necessary. Dust flowing out of the vent as if just turned on for the season, Up stairs bath tub is cracked and sharp to the touch. Thanks for asking for our opinion. We would stay there again if "asked too" maybe in the spring but would leave if given a terrible viewless unit again. No sunset as you gave us the bottom of a hill. It is a not good unit
Comment from Hotel Management
16 Nov 2024 by New Seabury Lodging, Hotel Management
Dear Guest,We are sorry to read about your dissatisfaction with your stay. We wish this was brought to our attention while you were in-house, this way we would have tried to remedy the problems to improve on your experience. Thank you for taking the time to review our property and we will strive to make improvements. We hope you will be able to stay with us again.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by The Club at New Seabury, Hotel Management
We are pleased to hear you enjoyed your visit with us. Please visit us again.
by A verified traveler
Posted 28 Sep 2024
Extremely rude on the golf course and bugs found in the bed
Comment from Hotel Management
29 Sep 2024 by New Seabury Lodging, Hotel Management
We certainly wish this was brought to our attention during your stay, this way we could better understand the situation and take appropriate action. If you could please contact us we will be happy to discuss and forward your concerns to the appropriate staff. We requested housekeeping to re-inspect your unit for any pest but could not find an issue. We look forward to the opportunity to speak with you, because our goal is to provide a pleasurable experience for all guests. Thank you
by A verified traveler
Posted 26 Sep 2024
will definitely go back again .. awesome place!
Comment from Hotel Management
26 Sep 2024 by The Club at New Seabury, Hotel Management
Thank you for taking the time to review our property. We are thrilled you enjoyed your stay.
by A verified traveler
Posted 1 Sep 2024
The property was nice! Super location as it’s just steps away from the beach. Get to beach early or there’s no umbrellas available. They do a great job with setting up chairs on the beach. Hard workers! Beach bars are super convenient and bathrooms were clean. Tons to do all around. Nice restaurants, lots of shopping. Bummed to see some of the cute shops at marketplace aren’t there anymore. Still cute though.
Comment from Hotel Management
1 Sep 2024 by The Club at New Seabury, Hotel Management
Thank you for your kind review. We appreciate you noticed our staff works hard. We will make note of the umbrellas. We hope to see you again.
by A verified traveler
Posted 30 Aug 2024 on Hotels
Love the area and the amenities. Very enjoyable stay
Comment from Hotel Management
30 Aug 2024 by New Seabury Lodging, Hotel Management
Thank you for your kind review and we are so happy to read that you enjoyed your stay!We hope you will visit with us again!
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by The Club at New Seabury, Hotel Management
We are thrilled you enjoyed your stay and hope you choose us again.
