Mashikokan Satoyama Resort Hotel (Mashiko) Hotel Review

5 out of 5

by A verified traveler

Posted 27 Sep 2024

Wecloved the onsen baths. The people very helpful. The room lovely, the food delicious. The robes and the shop. We will come again. Thank you particularly to Yuki who was very kind to us.

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024

5 out of 5

by A verified traveler

Posted 9 Apr 2024

Ultimate relaxation environment! Staff extremely helpful even with language barrier the desk clerks went above and beyond to help us with travel arrangements, taxis, food delivery, and more. The breakfast was incredible with the servers and chefs kindly providing an ultimate Japanese experience. Everyone showed us kindness and genuine hospitality all the way to housekeeping and management. Definitely recommend this place to anyone who needs an amazing getaway. Top notch! The in room onsen was serene. The general onsen gorgeous with beautiful waterfalls. Only topped by the genuine concern for our wellbeing 🙏

5 out of 5

by A verified traveler

Posted 30 Mar 2024

The atmosphere of the place was both friendly and relaxing. All the staff were exceptional. We loved our stay at Mashikokan Satoyama Resort Hotel.

5 out of 5

by A verified traveler

Posted 5 Mar 2023

This was the perfect place for our little group to begin our trip in Japan. The (included) breakfasts and dinners were amazing, gourmet and generous. The hot spring pools were so relaxing and renewing. Our bedrooms were quite large and comfortable. The staff were incredibly helpful--driving us into town for our pottery touring, helping us figure out the best way to get to Tokyo, even writing down a few essential/survival phrases in Japanese for us ;-) I will always remember Mashikokan as a special part of our trip.

5 out of 5

by A verified traveler

Posted 18 Aug 2021

It was a very old building but it was clean. The food was delicious too. The employees were kind. The room and bath are far away, and there are stairs, so it is inconvenient for people with disabilities. I like Satoyama Resort Hotel. I'm thinking of coming to stay next year as well.

2 out of 5

by A verified traveler

Never recommend

Posted 20 Feb 2021 on Hotels

Very bad design. No elevator access from the front to guest room floors at all. Air conditioning is not covering the bedroom. Noises from upstairs, next door and corridors. No room slippers and small TV.

5 out of 5

by A verified traveler

Private onsen room

Posted 19 Jan 2021 on Hotels

I had changed something about my reservation after my initial booking. When I arrived I was given my original cheaper room (I had upgraded) and the desk attendant didn't catch it at first. After realizing the mistake they were extremely apologetic and moved us to our upgraded room with the private outdoor ofuro tub. The kaiseki dinner and breakfast were fantastic.

5 out of 5

by A verified traveler

I will be back!!

Posted 10 Nov 2020 on Hotels

I had an exaeptionaly comfortable stay at Mashikokan. I did not want to leave..... great hot spring I could stay in the bath for hours. Great breakfast and dinner with local ingredients. Great gift shop to share my experience with family and friends.