Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Merritt
Posted 24 Nov 2024
The front desk staff go out of their way to be helpful and make one’s stay excellent. This is a newly renovated facility with new furniture, linens, kitchen equipment, carpeting and it is all spotless. this is an apartment hotel so bring your earplugs because it is also central to traffic and transportation into the city. It is very close to the domestic and international airports and a 10 minute walk to the Mascot station trains into town. There are numerous bus routes very close by and lots of good local eateries and grocery stores. Also, very convenient to car rental agencies.
Comment from Hotel Management
27 Nov 2024 by Quest Mascot Team, Hotel Management
Dear Lori, Thank you for choosing Quest Mascot. We were delighted to host you on your recent visit to Mascot and pleased to hear that your stay was both comfortable and enjoyable. Your feedback has since been shared with the entire team. We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 20 Nov 2024
The lack of restaurant on site is inconvenient. Other than that it is a good accommodation.
Comment from Hotel Management
21 Nov 2024 by The Quest Mascot Team, Hotel Management
Dear Guinevere,Thank you for choosing to stay at Quest Mascot.We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our apartments to be beautiful, clean and airport central. We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler from Gisborne
Posted 20 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Quest Mascot Team, Hotel Management
Dear Chris, Thank you for choosing Quest Mascot. We were delighted to host you on your recent visit to Mascot and pleased to hear that your stay was both comfortable and enjoyable. Your feedback has since been shared with the entire team. We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 8 Oct 2024
Amazing staff, tiny room, inadequate cleaning.
Comment from Hotel Management
10 Oct 2024 by Quest Mascot Team, Hotel Management
Dear Benita,Thank you for choosing Quest Mascot. We were delighted to host you on your recent visit to Mascot and pleased to hear that your stay was both comfortable and enjoyable. Your feedback has since been shared with the entire team. We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Quest Mascot Team, Hotel Management
Dear Tomoko,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 21 Sep 2024
Far from train
Comment from Hotel Management
28 Sep 2024 by Quest Mascot Team, Hotel Management
Dear Mikhail,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 5 Sep 2024
It was so convenient to arrive and go to the airport
Comment from Hotel Management
18 Sep 2024 by Quest Mascot Team, Hotel Management
Dear Flemming,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 24 Aug 2024 on Wotif
5 stars from us. Thank you
Comment from Hotel Management
24 Aug 2024 by Quest Mascot Team, Hotel Management
Dear Kristin,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
by A verified traveler
Posted 15 Aug 2024 on Wotif
I would highly recommend.
Comment from Hotel Management
20 Aug 2024 by Quest Mascot Team, Hotel Management
Dear Kristin,Thank you for choosing Quest Mascot. We were delighted to host you on your recent visit to Mascot and pleased to hear that your stay was both comfortable and enjoyable. Your feedback has since been shared with the entire team. We look forward to welcoming you back again in the near future.
by A verified traveler
Posted 3 Aug 2024 on Wotif
Clean comfortable easy walk to shops close to airport staff helpful
Comment from Hotel Management
6 Aug 2024 by Quest Mascot Team, Hotel Management
Dear Michelle,Thank you for choosing Quest Mascot. We were delighted to host you on your recent visit to Mascot and pleased to hear that your stay was both comfortable and enjoyable. Your feedback has since been shared with the entire team. We look forward to welcoming you back again in the near future.Warm regards,Quest Mascot Team
