Ratings based on 487 Verified Reviews
3.2 Room cleanliness
3.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
They ask for 20 dollars cash at the Checkin
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Tajinder,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 9 Nov 2024
Not clean
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Mariah,Thank you for rating your stay!!Maz K.#Team6
by A verified traveler
Posted 23 Oct 2024
Front desk was rude at first and the vented about other guest.
Comment from Hotel Management
24 Oct 2024 by Brand Experience Team, Hotel Management
Hi John, Thank you for your feedback. We appreciate your comments and continuously strive to enhance our guest experience. If there are specific details you would like to share, please do not hesitate to contact us. Natalie #team6
by A verified traveler
Posted 11 Oct 2024
It’s gross here…and the staff ignored calls by the agency to get possible refund.
by A verified traveler from Redding
Posted 7 Sep 2024
by A verified traveler
Posted 3 Sep 2024
Gross conditions and the owners are rude and yelled at us for having a guest over.
Avoid this place. They will also try to scam you and demand more money for no reason.
Comment from Hotel Management
12 Sep 2024 by Brand Experience Team, Hotel Management
Hi Maxwell, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
by A verified traveler
Posted 15 Aug 2024 on Hotels
Bugers on the walls 1 towel no was clothes or shampoo stains on sheets and comforter
by A verified traveler
Posted 12 Aug 2024
Very nice helpful staff
Comment from Hotel Management
16 Aug 2024 by Nancy Y., Hotel Management
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
by A verified traveler
Posted 10 Aug 2024
It bathroom was very dirty. The bed spread was full of holes. There was a limited amount of disabled rooms on ground floor. Had to walk upstairs. No elevator. And was bitten all over by bed bugs.
Comment from Hotel Management
12 Aug 2024 by Brand Experience Team, Hotel Management
Hi Carmel, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6
