Ratings based on 651 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Very nice staff
3 out of 5
by A verified traveler from Alameda

Posted 5 Nov 2024
It’s average in everything you need in a hotel for a temporary stay. The room is adequate. Service is responsive. Location was good because we had an engagement at hard rock. Hard rock is a lot more than expensive. There is an average hot breakfast. I would like to see them get double pane windows to cut down traffic noise. Alright experience
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Good job
5 out of 5
by A verified traveler

Posted 1 Nov 2024
I liked the location although being next to the highway it was a bit noisy.
2 out of 5
by A verified traveler

Posted 31 Oct 2024
Heard traffic all night. Someone decided to run a leaf blower right under my window at 6am. The carpet in the hallway was dirty. This place was extra noisy the freeway on one side and another busy road on the other. Will never stay there again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
It’s a bit noisy being so close to the freeway. But it’s really convenient for travel. The suite is big.
2 out of 5
by A verified traveler

Posted 21 Oct 2024
The hotel staff was nice and we loved they opened the breakfast early for us because we needed to leave at 5:45 in the morning however, the hotel hallways smelled like pot when we checked in it was overwhelming When we came back from dinner, the hotel smelled so strongly of Clorox it was overwhelming. The beds Made springy noises every time you turned over The window was open when we got there and very challenging to close there was no screen or safety device on the second or third floors on the outside of the window. It just opened completely to the outside.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2024
2 out of 5
by A verified traveler

Posted 15 Oct 2024
I liked the size of the rooms, and the breakfast was pretty good for hotel breakfast. My issues with this property were, my rooms sinks were clogged and never fully drained. I also had to extend my stay and when they did that my key was coded wrong, they fixed it but it was frustrating to be locked out of my room. Lastly and the biggest deal was i was on the third floor and i was there for 4 days and the elevator was out of order the whole time. On a personal note I think if they extended the pool hours that would be a good move, especially since its indoor anyways.