Ratings based on 783 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
APA hotel in an old building, only one elevator so expect to wait, friendly staff, parking discount when using the parking station across the road overnight, very noisy district due to girly bars behind the hotel, 10 mins walk to Marugame Station and Marugame Castle.
Comment from Hotel Management
30 Oct 2024 by フロント 細川, Hotel Management
Thank you very much for staying at APA Hotel Marugame Ekimae Odori.We are deeply troubled by your compliments towards our staff.As our customers have said, we are preparing only the elevator installation base, so depending on the time, it may be very crowded.Regarding the parking lot, our partner is a municipal parking lot, so we charge a fee.We will make improvements based on customer feedback.Last but not least, thank you very much for your valuable feedback.All of our staff are looking forward to seeing you again.
by A verified traveler from Bellevue
Posted 26 Oct 2024
Smoke smells so bad on floor 6.
One of reception staff was slow and unfriendly.
Comment from Hotel Management
27 Oct 2024 by Front Mukai, Hotel Management
Thank you very much for staying at APA Hotel Marugame Ekimae Odori. We would also like to thank you for your valuable feedback.We apologize for any inconvenience caused.As you mentioned, the 6th floor is a mixed floor with non-smoking and smoking rooms. If you are uncomfortable, please feel free to ask the front desk for a room change.Additionally, there is a lack of guidance within the hotel regarding the front desk staff. We are very sorry. We hope to make improvements as soon as possible in the future.Thank you very much for your valuable feedback.
by A verified traveler
Posted 4 Jul 2024
いい
Comment from Hotel Management
4 Jul 2024 by フロント 兵頭, Hotel Management
この度はアパホテル〈丸亀駅前大通〉にご宿泊頂きまして誠にありがとうございます。また、お忙しい中のご投稿重ねて御礼申し上げます。今回の宿泊に関しまして、高評価を頂きスタッフ一同嬉しく存じます。また丸龜にお越しの際は、是非当館をご利用下さいませ。心よりお待ち申し上げます。
by A verified traveler from Parker
Posted 30 Jun 2024
An average place to crash
Comment from Hotel Management
5 Jul 2024 by フロント 三宅, Hotel Management
Thank you very much for staying at APA Hotel Marugame Ekimae Odori. We look forward to welcoming you again.
by A verified traveler from NYC
Posted 29 May 2024
The reception desk and manager went above and beyond to help us fix a problem we were having paying our taxi driver. The manager even walked to the nearest ATM with us. They were exceptional
Comment from Hotel Management
29 May 2024 by Front Hosokawa, Hotel Management
Thank you very much for staying at APA Hotel Marugame Ekimae Odori. I am very happy to receive your compliments.If you come to the area again, please use our hotel again.All of our staff members look forward to your return.
by A verified traveler
Very Nice
Posted 21 May 2024 on HotelsThe staff were very helpful
The room was clean, the onsen was clean
Absolutely no complaints
Just clarify the parking cost as it ended up cheaper than we thought
Comment from Hotel Management
22 May 2024 by Front desk WATANABE, Hotel Management
Thank you for staying at APA Hotel Marugame Ekimae Odori.Thank you for staying at APA Hotel Marugame Ekimae Odori.
by A verified traveler
Met expectations
Posted 17 May 2024 on HotelsStayed four nights.
I had a corner room. I didn't think all noises are coming from hotel guests. It was from drunk people outside late at night. Yes, I am talking around 2 am, the bars closing time. Happened every night I stayed.
Bathroom was smallest I've seen. However nice people at reception desk and breakfast buffet attendants made up the flaw.
Enjoyed breakfast every morning.
I didn't have time to use onsen?big bath tub?
I had a hard time adjusting the faucet though. May be it was just me.
Comment from Hotel Management
17 May 2024 by フロント 三宅, Hotel Management
Thank you very much for using APA Hotel Marugame Ekimae Odori. Our hotel is located near the downtown area, so depending on the time of year, it may be noisy outside. We apologize for any inconvenience caused. We are very happy that you had a positive impression of our staff. All of our staff look forward to using your service again.
by A verified traveler
Posted 17 May 2024
Just right for two road-weary pilgrims.
Comment from Hotel Management
17 May 2024 by Front desk Ishida., Hotel Management
Thank you very much for staying at APA Hotel Marugame Ekimae Odori.Thank you for choosing our hotel out of many hotels.If you have a chance, please use our hotel again.
by A verified traveler
A couple on Christmas vacation
Posted 29 Dec 2023 on HotelsWe stayed at this hotel for one night between Christmas and New Year's. The room was a little cold, because the window was open slightly at first. We shut the window, but it was still letting in some cold air. The parking area is a garage across the street from the hotel. It isn't free, but it's close to the castle entrance and it was convenient to leave the car there as we explored the area. The breakfast was ok, but not the best you'll eat. The hotel staff was very friendly and helpful and guided us on where to see the castle at night, and we were able to get some great pictures of the castle at night thanks to his advice.
Comment from Hotel Management
29 Dec 2023 by Front desk Ishida., Hotel Management
hank you very much for staying at APA Hotel Marugame Ekimae Odori.We apologize for the inconvenience caused by the window in your room. If you have any problems, please feel free to contact our staff.We would also like to thank you for your kind words regarding our staff, and we are very honored to hear that you liked our hotel, as Marugame Castle, the symbol of Marugame City, is the pride of its citizens.If you have a chance, please come visit our hotel again.
by A verified traveler
Posted 26 Nov 2023
Room was very clean and in well condition,
Comment from Hotel Management
28 Nov 2023 by フロント 石田, Hotel Management
Thank you very much for staying at APA Hotel Marugame Ekimae Odori. Thank you again for taking the time out of your busy schedule to post. We look forward to seeing you again.
