Ratings based on 299 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Ibis
Posted 5 Jul 2023 on HotelsStayed 2 nights. Room was fine and not dated. Air con. could have been much more effective, seemed to blow air rather than cool so room was too hot at night. Breakfast was fair, breads could be fresher and limited choice overall. Staff friendly. No restaurant.
by A verified traveler
Business trip
Posted 19 Nov 2021 on HotelsThe hotel was under renovations and the restaurant was therefore closed and so was the café. I was unable to get any food for my three day stay that I was there as everything locally was also shut.
It would’ve been nice for this to be on the website when I booked the hotel.
by A verified traveler
Posted 20 Sep 2021
Staff were good though I had little interaction. The problem was the noise. On arrival I requested somewhere quiet. At reception I was told it is a quiet area at night!! A party arrived around midnight and decided to pretty much wake up most of the lower floors shouting and singing. The barman closed the bar early (0130) so the party moved to the street outside where it continued until 0330 in the morning. I would suggest on arrival insist on a room away from the street if possible if like me you want to sleep at night.
Comment from Hotel Management
21 Sep 2021 by Manager, Hotel Management
Hello,
Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards
Mr BERCHOUM
Manager Général
by A verified traveler
Posted 7 Sep 2021 on Hotels
by A verified traveler
Posted 23 Aug 2021
Standard hotel..nothing special but what one expects from a chain hotel.,
by A verified traveler
Posted 10 Jul 2021 on Hotels
by A verified traveler
Amazing stay
Posted 10 Mar 2021 on HotelsIt was amazing, thanks ibis team
by A verified traveler
thank you
Posted 17 Feb 2021 on HotelsA standard hotel with a great staff and okay rooms. Not a luxury hotel but good if all you need to do is sleep. Hotel provides food at night.
by A verified traveler
Posted 18 Jul 2020 on Hotels