Ratings based on 96 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
The room was very clean, but the outside of the hotel was unkempt.
Comment from Hotel Management
25 Sep 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Jorge,Thank you for taking the time to complete our guest survey. Red Roof appreciates your 4/5 score and comments regarding your recent stay at the Red Roof Inn Marston. It's wonderful to hear that you were pleased with our cleanliness despite our property unkept appearance as stated. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 17 Sep 2024
by A verified traveler from Beebe
Posted 27 Aug 2024
Great place
Comment from Hotel Management
28 Aug 2024 by Denise C, Hotel Management
Thanks Jamie
by A verified traveler from Beebe
Posted 22 Aug 2024
The staff is very friendly and helpful. A I would definitely recommend this motel.
Comment from Hotel Management
22 Aug 2024 by Denise C, Hotel Management
Thanks so much Jamie
by A verified traveler
Posted 20 Aug 2024
Comfortable, clean, ample parking for larger vehicles, trucks ands R’s. Great value with good size rooms.
Comment from Hotel Management
22 Aug 2024 by Denise C, Hotel Management
Thank you Robert
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Denise c, Hotel Management
Thanks so much Michael. We hope to see you again.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Denise C, Hotel Management
Thank you Thomas
by A verified traveler
Posted 22 Jul 2024
One of the rooms had a broken window and back exit door did not lock. The motel was nice and clean, staff was very helpful and friendly. It looks like they need a maintenance person.
Comment from Hotel Management
24 Jul 2024 by Denise C, Hotel Management
We apologize for these issues Donna. We are making sure they get corrected.
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
6 Aug 2024 by Denise C, Hotel Management
Thank you Raul
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Denise C, Hotel Management
Thank you Joel
