Ratings based on 1,019 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The hotel was lovely and staff were very friendly and helpful. The pool could of been cleaner and warmer but overall a great hotel in great location for what we needed. Bar food was great and nothing was over priced. Looking to book again in 2026 when going on holiday from Birmingham airport 🙂
by A verified traveler
Posted 24 Nov 2024
Nice welcome and great staff. Perfect location for NEC. Really comfortable bed.
by A verified traveler from Slinfold, Horsham
Posted 22 Nov 2024
The bar staff I found dismissive and rude everyone else were first class hence the low star rating
by A verified traveler
Posted 22 Nov 2024
mimj
by A verified traveler
Posted 22 Nov 2024
Nice hotel needs a little up dating , very good restaurant excellent location for NEC
by A verified traveler
Posted 21 Nov 2024
Excellent hotel and staff were brilliant.
Room comfortable and clean.
Food very good.
by A verified traveler
Posted 21 Nov 2024
This is the third time I have stayed at the Arden and this was my favourite. It’s a lovely friendly hotel and I made use of the spa facilities this time round. Clean and cosy room. Very accommodating at reception throughout.
The service in the restaurant for dinner was excellent and our waitress was very friendly.
Breakfast was plentiful too. I had a double room but was very comfortable and had everything I needed. It’s only 5 mins drive from Birmingham International station and always close to the venues I need to attend to for work. Will definitely be returning when I’m next in the area. One of the most cost effective hotels in the area , whilst still delivery great quality service.
by A verified traveler
Posted 19 Nov 2024
This is the second time I’ve stayed here. The rooms are a good size and have everything you need. Dining is good and varied. Bar is very reasonably priced and the staff are friendly and efficient. Will definitely stay again
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Very handy for the NEC, only a 10 minute walk, good to beat the queue in the car park!😀
