Ratings based on 87 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2020
Although the staff were reasonably nice, the building is beautiful, and the room had heating, we experienced several disappointing things. We are not going back.
The location: The neighborhood was very loud (this was a Friday night), and it is not particularly easy to reach the port. Taxis had to go pretty far out of the way, and if traffic was bad, really far out of the way, to get there. One taxi ride to the port cost me 15 MDH, but the return was just 5.
Taxi: And speaking of getting to the port, we asked the hotel to call a taxi for us (three of us, with just one suitcase) at 7 am. They called a grand taxi, which charged us 40 MDH for that same 5 dirham ride. Perhaps I should have thought of that beforehand, but anyway their judgement was very poor, and I wish they had at least given me the information. But they didn't, which tells me they do this regularly. As in so many places in this country, we were just another set of walking euros.
Food: We ate at the hotel's restaurant, which was truly disappointing. The "soupe de légumes" was bland, and the "vegetarian" tagine had clearly been cooked in lamb. Blech. 30 euros, all together — by far our most expensive meal in the country — and we couldn't stomach the main course.
As I said, we'll not be going back, thank you.
by A verified traveler
Posted 30 Jul 2019
The room was clean and nice. Great location. Little bit smaller shower. And quite pricey for what you get. But overall it was good.
Comment from Hotel Management
4 Sep 2019 by Noam, Hotel Management
Hi
thanks for your comment!
For a bigger shower, i will suggest you to take a bigger room next time (twin room) where the shower is bigger !
See you soon !
by A verified traveler
Posted 28 Jun 2019
by A verified traveler
Delightful
Posted 2 Mar 2019 on HotelsQuaint. Good location in the medina. Good meals. We liked the patio setting. Front desk staff was accommodating. Would have stayed longer if we could
by A verified traveler from Toronto
Posted 27 Oct 2018
great location, but a bit noisy due to the location, lovely breakfast
by A verified traveler
Bad Bad Bad Hotel with no customer service
Posted 15 Sep 2018 on Hotels1. Checking in took 2.5 hours. At 5PM room was not ready
2. Room was smoking and everything was reeking of cigarettes. They didn't change room
3. Bugs were all over the ceiling and they said they will clean once we check out
4. No coffee machine or tea kettle in room
5. All ceilings we're chipped and water damaged.
Recommended
for Everyoneby A verified traveler from sydney
Near Medina. Clean
Posted 18 Nov 2017Clean and comfortable room. Good location next to Medina.
by A verified traveler
Good
Posted 14 Jul 2017 on HotelsThe staffs are helpful.
Good location for sightseeing.
The shower room is quite old but works no problems. The airport shuttle service is convenient.
by Gill Lai from Taiwan
Posted 14 Jun 2017 on Hotels
very nice time at dar el Kasbah, room was nice, near Medina, convenient for eating, staffs were pretty nice, highly recommended!
by luis
Too noisy but nice
Posted 2 Jun 2017 on HotelsVery pleasant .. mistags who checked me in was very professional! The room was very noisy since window was to street... the noise was from the tea house cafe next door til 3 am not good if you want to rest but the hotel is nice once inside!!
