Ratings based on 2,019 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Property was very good albeit in the middle of a huge city. Staff were extremely friendly and helpful. On reception they advertised times and a menu for their bar and restaurant. However when we enquired they told us it was closed but they would happily order in for us if we needed assistance. Room was very good apart from the mugs for coffee both of which were dirty and very obviously used fairly recently as the tray they were on was wet and stained. Staff did after being made aware supplied clean ones. Overall would recommend. Breakfast was continental but plenty of choices, very good.
by A verified traveler
Posted 28 Oct 2024
Great hotel to stay, steps from train station, breakfast could be a little more substantial
by A verified traveler
Posted 24 Oct 2024
Early breakfast, Quiet, cheap self service laundry
by A verified traveler
Posted 22 Oct 2024
Very clean hotel
by A verified traveler
Posted 20 Oct 2024
by A verified traveler from Garland
Posted 19 Oct 2024
The front desk staff was very nice and helpful, answered all our questions and helped with our inquiries. The location is walkable to the St. Charles station which can take you anywhere by train or subway.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler from Norwich
Posted 15 Oct 2024
Modern, clean hotel that has cleverly designed bedrooms although the bathroom is small & soundproofing could be better. Easy 5 minute walk to the train & bus station & still close enough for 10 to 15 minute downhill walk to the old port. Surrounding area isn’t the best which might be off putting to some people especially at night. Overall a good value hotel with friendly, helpful staff.
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 15 Oct 2024
Very entry level basic hotel in an awful part of the city it’s like third world outside and filthy streets with homeless tents across from the door.
Would I stay there again hell NO.
