Ratings based on 730 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Liked the location and the view from the 5th floor.
Comment from Hotel Management
11 Oct 2024 by Author, Hotel Management
Dear Annee,
Thank you for your kind words and we are delighted to have been able to satisfy you.
We look forward to welcoming you again soon.
Kind regards,
Vanessa, service qualité.
by A verified traveler
Posted 19 Sep 2024
Right at the port. Large room. Great stay !
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 23 Aug 2024
Didnt even feel like a cleaner had been in the room.
Heavy black mould in the shower. Half a toilet roll.
No cooking utensils other than a saucepan and fry pan.
Towels and sheets both had stains on them.
Room was noise with no view. Couod hear other rooms and everything outside.
One of the wall plugs was falling out of the wall.
The only good thing about this olace was the proximity to the water front.
Spend a little extra and avoid the place. In our 2 month trip around europe this would be the worst place we have stayed.
Comment from Hotel Management
27 Aug 2024 by van, Hotel Management
Dear Elliot, We are very sorry that your stay with us did not go as smoothly as planned, and we sincerely apologize. We would have liked you to inform us of these shortcomings on the spot, so that we could have sent you a housekeeping touch-up or rehoused you, subject to availability.We hope to have the pleasure of welcoming you for a stay in the best possible conditions.Yours sincerelyVanessa, Service Qualité
by A verified traveler
Vieux
Posted 22 Aug 2024 on HotelsBon séjour mais quelques petits problèmes
Lampe de chevet cassée, tuyau douche abîmé , vis à vis salle de bain désagréable
Manque de modernité un peu vieux dans l’ensemble
Mais pour 1 nuit on s’accommode .
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Établissement bien placé et sympa court séjour
Posted 17 Aug 2024 on HotelsJe remercie l'équipe qui est très gentille et accueillante, l hôtel est très boen placé à 1mn du Vieux Port. Dommage que les chambres ne soient pas bien entretenues , joints de la douche moisis, manque un rideau blanc sur deux fenêtres, certains placards bloqués, le matelas et sommier à changer pour un peu plus de confort. Sinon, ce que j ai trouvé agréable est que le nécessaire est bien présent ( serviettes, cafetière, bouilloire,frigo, liquide vaisselle, savon etc...). Les draps,et coussins sont propres. Je recommande cet établissement pour un court séjour c est très bien!
by A verified traveler
Posted 11 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024 on Hotels
Tres bon hôtel ainsi que l'accueil
Merci
by A verified traveler
Posted 9 Aug 2024
Worst hotel ever
Comment from Hotel Management
27 Aug 2024 by van, Hotel Management
Dear,We strive to provide a comfortable and enjoyable experience for our guests, and we're sorry we didn't meet your expectations. We hope to welcome you again for a completely different experience.Best Regards,Vanessa, Service Qualité.
