ibis budget Marseille Timone (Marseille) Hotel Review

Ratings based on 233 Verified Reviews

3.8 out of 5

98% of guests recommend

3.8 Room cleanliness

4.1 Service & staff

3.6 Room comfort

3.6 Hotel condition

Expedia Verified Reviews

5 out of 5

by A verified traveler

Posted 30 Oct 2024

Special thanks to Sujata and Redone for their amazing service. Both were extremly approchable, helpful and have knowledge about the city and transport network of Marseille.

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024

4 out of 5

by A verified traveler

Posted 3 Jun 2024

Everything was clean and well kept. The area around the hotel was a little unsafe.

4 out of 5

by A verified traveler

Average but good enough

Posted 12 Dec 2023 on Hotels

Decent hotel. Good breakfast.

Comment from Hotel Management

18 Jan 2024 by Redouane, Hotel Management

Dear Christophe,Thank you for your feedback and 8 out of 10 rating on Hotels.com! We're pleased to hear that you found our hotel decent with a good breakfast. If you have any specific suggestions to help us improve and elevate your experience, we'd love to hear them. We hope to welcome you back soon.Best Regards,Redouane Z.General Manager

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 19 Oct 2023 on Hotels

4 out of 5

by A verified traveler

Posted 3 Jul 2023

The staff were friendly and lent us a screwdriver to fix our luggage when it broke.

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 17 May 2023

5 out of 5

by A verified traveler

Quiet room

Posted 27 Oct 2022 on Hotels

Good breakfast, quiet room. Staff helped me get printing done. Easy walk to supermarket and McDonalds, longish walk to Metro.

1 out of 5

by A verified traveler

Faulty air conditioning units and flooding in room

Posted 26 Sep 2022 on Hotels

Did not sleep well during the first night's stay as the room was too hot. In fact the air conditioning unit had leaked all over the floor and on my suitcase (and the contents). When I spoke to reception they gave me a towel, Only after insisting was I given a new room. The air conditioning unit also leaked in the new room, causing a large flood in the bathroom. I therefore had to vacate this room too which was complicated due to a wet suitcase and an array of wet clothing. I was not offered a refund or any compensation for the inconvenience or for the fact that all my suitcase/clothes were soaking wet and no formal apology given. Would definitely not recommend!