Ratings based on 499 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The staff were amazing and were very helpful. Nice place, close to the old harbor, would definitely consider again mainly based on how helpful the staff were and proactive in trying to make my stay and good as possible.
Comment from Hotel Management
26 Nov 2024 by The Reception Desk, Hotel Management
Dear Spencer,Thank you for your feedback! We are delighted that you enjoyed the friendliness of the staff as well as the location of our hotel. We look forward to welcoming you back the next time you visit the South of France !
by A verified traveler
Posted 3 Nov 2024
The room is so small for two twin beds. Leaves no space to open the suitcases. The water leaked out from bathroom to bedroom while showering
Comment from Hotel Management
4 Nov 2024 by The Reception Desk, Hotel Management
Dear Leslie,Thank you for sharing your experience with us. We are very sorry for the inconvenience. Please be aware that we have several categories of rooms with different layouts and sizes. Our receptionists are at your disposal 24 hours a day to help you find the room that best suits your needs, and to ensure that you have a pleasant stay. We look forward to welcoming you back to our establishment and to your complete satisfaction.
by A verified traveler from Placentia
Posted 19 Sep 2024
Comment from Hotel Management
23 Sep 2024 by La Réception, Hotel Management
Cher Hien,Merci pour votre retour ! Nous sommes ravis que vous ayez apprécié votre séjour. Nous nous ferons un plaisir de vous recevoir à nouveau au sein de notre établissement lors de votre prochaine visite du Sud de la France !
by A verified traveler
Posted 15 Sep 2024
Well situated hotel with character. Harbour, landmarks and plenty of restaurants within walking distance. Staff very welcoming. Room was a little small with just enough room to walk around the bed. Comfortable bed. No safe or cupboard to hang clothes. Great shower but tile grout could do with some cleaning.
Comment from Hotel Management
23 Sep 2024 by The Reception Desk, Hotel Management
Dear Ian,Thank you for your comment! We are delighted that you enjoyed the location of our hotel and the friendliness of our staff. Please be aware that we have several room categories with different layouts and sizes. Our receptionists are at your disposal 24 hours a day to help you find a room that best suits your expectations and comfort. Please also note that we have a safe at reception to keep your valuables safe. We look forward to welcoming you back to our establishment and to your complete satisfaction.
by A verified traveler
Posted 12 Sep 2024
Bedroom was a little dark but well designed.
Comment from Hotel Management
13 Sep 2024 by The Reception Desk, Hotel Management
Dear Rebecca,Thank you for your feedback! We are delighted that you enjoyed your stay at our hotel. Please note that we have several categories of rooms, each with a different layout and size. Our receptionists are at your disposal to help you find a room that best suits your expectations and comfort. We'll be delighted to welcome you back to our house the next time you visit the South of France!
by A verified traveler
Posted 20 Aug 2024
Check in office is across the entrance of hotel. The room was filled with bugs and dirty. The room had very tiny beds for young kids and the average adult could not fully sleep comfortable without having their legs stick out of the bed. Our room had a very steep stairs where they had 2 tiny beds as well the stairs were so small and dangerous very easy to fall and get seriously hurt. On the upstairs loft there was a cover that was loose from the exhaust fan where you could hear all the noise and also get in all the cold air at night. Would definitely not recommend, especially families with small children.
Comment from Hotel Management
20 Aug 2024 by the reception , Hotel Management
Dear Diana,We are very sorry to hear of your deep disappointment following your stay with us. We are quite surprised by your comments regarding the cleanliness of your room and the fact that you found insects in it. We have not had any feedback from you regarding these issues, we could have taken steps to alleviate this problem if we had been informed. We are also sorry that the rooms did not meet your needs, and we will take your comments into consideration in order to improve. Please note, however, that we have a variety of room categories with different sizes and layouts to suit your requirements. We hope to have the opportunity to welcome you again in better conditions and to leave you with a nice memory of our hotel.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Parfait
Comment from Hotel Management
20 Aug 2024 by la réception, Hotel Management
Chère Pauline, Merci pour votre commentaire ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous recevoir à nouveau au sein de notre Maison et de vous satisfaire tout autant !
by A verified traveler
Marvellous Marseille.
Posted 18 Aug 2024 on HotelsThe main hotel reception building and courtyard are separate from the accommodation buildings, but that was ok. It was just a 20m walk across the street! We were mainly focused on having some aircon after two weeks without in our holiday house, and this hotel did not disappoint! We were able to walk everywhere as it was conveniently located. The courtyard cage is beautiful and a lovely place to relax in the evening.
Comment from Hotel Management
19 Aug 2024 by The reception desk, Hotel Management
Dear Fiona,Thank you for your lovely comment! We are delighted that you enjoyed the location, the beauty of our hotel and its services! We would be delighted to welcome you back to our hotel the next time you visit the South of France!
by A verified traveler
Séjour satisfaisant pour 2
Posted 17 Aug 2024 on HotelsSéjour satisfaisant pour 2 nuits. Notre chambre était petite mais confortable et suffisante pour 2 personnes. Salle de bain et chambre propres. Très bonne isolation du bruit extérieur une fois les fenêtres fermées. Petit déjeuner simple mais correct.
Comment from Hotel Management
19 Aug 2024 by La réception, Hotel Management
Chère Mariam,Merci pour votre retour ! Nous sommes ravis que vous ayez apprécié le confort de votre chambre et le petit-déjeuner de notre hôtel. Nous espérons vous revoir bientôt et vous laisser un aussi joli souvenir de notre Maison.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Friendly staff, small but nice room, excellent location just a few minutes walk from the vieux port.
Comment from Hotel Management
19 Aug 2024 by The reception desk, Hotel Management
Dear Sue,Thank you for your feedback ! We are delighted that you enjoyed the location of our hotel, the friendliness of the staff and your room. We would be delighted to welcome you back to our hotel the next time you visit the South of France!
