Ratings based on 116 Verified Reviews

3.8 out of 5
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The staff was very helpful, and the room was nice and clean.
5 out of 5
by A verified traveler from Gurabo

This traveler left a rating score only Posted 3 Dec 2024
2 out of 5
by A verified traveler

Posted 17 Oct 2024
Staff was helpful and pleasant. Decent food and grounds. I walked away with a very unpleasant set of bed bug bites.
4 out of 5
by A verified traveler

Posted 3 Oct 2024
Not too many food options around, but the stay and amenities were great!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Friendly staff and very convenient for the airport

Posted 20 Aug 2024 on Hotels
We enjoyed our stay, the guys were lovely and offered airport pick-ups and drop-offs, we enjoyed time by the pool especially as it was pretty quiet on our second day. A fridge in the room would have been good and there was only delivery food available at the time we stayed but believe there is a nightly buffet available most other times. Would stay again if I ever go back there 😊
1 out of 5
by A verified traveler

Extremely rude staff!!!

Posted 16 Aug 2024 on Hotels
I had booked this hotel for one night for daughter to take a very early flight. I had already confirmed twice that the hotel was booked and also my daughter had all the reservation details. When checking in, I got panic call from her. Staff were Extremely rude. Said there is no booking for her. She showed the booking details and tried giving her ID. After sometime they found it and blamed her. Key did not work to open the room. There were ants. Next morning, for checking out and taking shuttle again very rude behavior. Not very helpful even though she was 15 mins before time for the shuttle. I will never advise this hotel!!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024
3 out of 5
by A verified traveler

Just below average to be honest .

Posted 2 Aug 2024 on Hotels
Cleanliness was OK , shuttle airport service was greatly appreciated. Breakfast needs a lot of improvement.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024 on Hotels