Ratings based on 76 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by L'équipe du Golden Tulip, Hotel Management
Chère Linda, Nous vous remercions d’avoir pris le temps de noter l'hôtel suite à votre séjour chez nous. Nous aurions bien aimé en savoir plus sur votre note pour en discuter ensemble. En espérant vous accueillir pour un prochain séjour chez nous, Bien à vous,
5 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by L'équipe Golden Tulip, Hotel Management
Cher Matthew, Nous vous remercions d'avoir pris le soin de partager votre ressenti suite à votre séjour dans notre hôtel. Nous sommes très heureux d'avoir pu répondre à toutes vos attentes. Nous espérons avoir le plaisir de vous recevoir à nouveau très bientôt !Bien à vous,
5 out of 5
by A verified traveler

Tulip

Posted 31 Mar 2024 on Hotels
AC out and coffee maker did not work, location is kind of remote.
Comment from Hotel Management
5 Apr 2024 by The Golden team, Hotel Management
Dear Ben, Thank you for taking the time to write us a review following your stay with us. We are very pleased to read that you had a pleasant stay with us. Indeed, we are at the entrance to an industrial zone as the town centre (which is historic) cannot accommodate a hotel offering the same facilities as this one on the waterfront. However, we are sorry that the coffee machine did not work. Our reception team could have found a solution for you, they are on hand 24 hours a day to help our guests throughout their stay. We look forward to welcoming you back the next time you visit. Have a nice day !Kind regards,
3 out of 5
by A verified traveler

Posted 17 Oct 2023 on Hotels
For a 4 star hotel expected a bit more. Restaurant wasn’t Open on weekend and no minimart or little store area to get snacks/drinks. Apparently cleaning of the rooms are not done on weekends so we had to ask for clean towels
Comment from Hotel Management
29 Oct 2023 by L'équipe Golden, Hotel Management
Dear Mr Hinshelwood, Thank you for taking the time to write us a comment following your stay with us. Every comment helps us to improve our services every day. Nevertheless we do have a minimart 5-10min walk from the hotel, we also have a map at reception to show you where it is. We do have room service all the day, but there was an error on our part concerning your room, for which we are once again very sorry.Best regards,
4 out of 5
by A verified traveler

Posted 14 Oct 2023
Comment from Hotel Management
10 Nov 2023 by L'équipe Golden Tulip, Hotel Management
Cher Alexandros, Nous vous remercions d'avoir pris le soin de partager votre ressenti suite à votre séjour dans notre hôtel et sommes ravis que vous ayez passé un bon moment. Nous sommes à un pas du 5/5 et espérons avoir le plaisir de vous recevoir à nouveau très bientôt afin de l'obtenir !Bien à vous,
1 out of 5
by A verified traveler

Posted 31 Aug 2023
Comment from Hotel Management
29 Oct 2023 by L'équipe Golden, Hotel Management
Chère Mélanie,Nous vous remercions d'avoir pris le temps de nous laisser une note suite à votre séjour dans le Golden Tulip Martigues Provence. Nous aurions bien aimé connaitre les raisons de cette note celle-ci afin de nous améliorer. Nous faisons notre maximum pour satisfaire nos clients, mais il peut arriver fort heureusement assez rarement que nous ne soyons pas à la hauteur des attentes de ceux-ci. Nous espérons néanmoins que vous nous accorderez une seconde chance et que nous aurons la chance de vous accueillir à nouveau dans notre bel hôtel de Provence.Bien à vous, L'équipe Golden
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2023
5 out of 5
by A verified traveler

New Smart Hotel on the edge of Martigues

Posted 20 Feb 2023 on Hotels
Newly built comfortable hotel so nice fresh and clean. Secure parking with numerous EV charging points. Quiet location at night in the more industrial zone of Martigues and not near any of the refineries so no residual smells. Roof top restaurant and bar looks promising but regretfully it is closed at the weekend. Pool table and table football in the lobby free of charge. Would definitely stay here again if one needed to be in the area.
5 out of 5
by A verified traveler

nice hotel with great staff and good location

Posted 30 Dec 2022 on Hotels
nice clean rooms, great staff experience note not all electric vehicle charging stations are the same in France, you may want to contact the hotel to see if you are able to be accommodated to their charging stations
5 out of 5
by A verified traveler

Posted 17 Sep 2022 on Hotels
Comment from Hotel Management
14 Nov 2022 by Axel, Hotel Management
Dear Mrs Holly, all the team thank you for your nice coment and hope to see you next time you're visiting the area.We wishes you a nice end of trip