Ratings based on 273 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
We asked so many times for extra pillows but still did not receive in our room the desk allways closed every time would not stay there again because poor service
Comment from Hotel Management
1 Mar 2024 by reception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 24 Oct 2023
We arrived late that evening, and there was nobody on duty, we had to put a security code into a keypad to gain access. We then had to find our room and then input the security code again. The disappointing thing about this is that the room was quite dirty, we took a photograph of this and we provided this to the owner in the morning via an email from the receptionist as she could not get hold of the owner. We have sent that email twice and not had any response from the owner. We included the photograph to prove our point , but they were not interested in any compensation for the dirtiness. We also reported this to Expedia, who contacted the owner or more than one occasion who refused to provide any compensation, even though they had a copy of the photograph clearly detailing the dirtiness.
by A verified traveler
Weekend stay rugby quarter final
Posted 15 Oct 2023 on HotelsComment from Hotel Management
19 Oct 2023 by reception, Hotel Management
Bonjour Jane,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.
by A verified traveler
B and b
Posted 19 Aug 2022 on HotelsJust simple hôtel 2star
by A verified traveler
Posted 25 Jul 2022 on CheapTickets
Friendly staff. Very basic installations. Functional.
by A verified traveler
Posted 30 May 2022 on Hotels
The staff were great- very helpful and polite!
by A verified traveler from Bracknell
Posted 11 Apr 2022
Air conditioning is not working.
staff polite.
by A verified traveler
Posted 7 Sep 2021
The aircon was not working at any time. The staff did not clean the room even once in 3 days. The breakfast was kept bear minimum to discourage guests from taking interest in food.
by A verified traveler
Posted 13 Oct 2019 on Orbitz
by A verified traveler
Posted 6 Sep 2019 on Hotels
