Ratings based on 560 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
It was a good stay
Comment from Hotel Management
22 Sep 2024 by Florence COURTALIN, Hotel Management
Dear Sir, Dear MadamThank you for your compliments ! We are glad that you had a good time with usWe are looking forward to see you againBest regards,La direction
by A verified traveler
Posted 1 Aug 2024
Very quiet place to be
Comment from Hotel Management
22 Sep 2024 by Florence COURTALIN, Hotel Management
Dear SirWe thank you for your wonderful feedback. We are happy to read that your stay in our hotel has been a pleasant one.Best regards,La direction
by A verified traveler
Posted 27 Jul 2024
Outdated
Comment from Hotel Management
22 Sep 2024 by Florence COURTALIN, Hotel Management
Dear Madam, Dear SirThank you for sharing your feedback following your stay. We are sorry that our establishment did not fully meet your expectations. We are continuously working on renovating our hotel.Your comments are important to us, and we take them into account to constantly improve our services. We are pleased that many other guests appreciate our hotel, and we hope to have the opportunity to welcome you again to provide you with an experience more in line with your expectationsBest regardsLa direction
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Florence COURTALIN, Hotel Management
Madame, MonsieurNous vous remercions pour votre commentaire et cette note de 10/10 suite à votre séjour. Ce commentaire récompense le travail que nous faisons et la manière dont nous le faisons. Au plaisir lors d'une prochaine halte en Bourgogne.Cordialement,Florence COURTALINLa direction
by A verified traveler
Posted 30 May 2024
Staff very accomodating good value as an Airline Pilot i would recommend
Comment from Hotel Management
30 May 2024 by Florence COURTALIN, Hotel Management
Dear SirOur teams work constantly for maintaining quality services to answer customers needs, and we are delighted about your satisfaction. Best regards,La direction
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
25 Dec 2023 by Florence COURTALIN, Hotel Management
Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au sein de l'hôtel Balladins Dijon Marsannay. Nous sommes désolés que nos installations n'aient pas répondu à vos attentes.Cependant, nous sommes surpris par ce très court commentaire et sa note de 2/5. Comme vous le comprendrez aisément, il nous est donc difficile de comprendre ce qui vous a déplu, et c'est certainement aussi difficile pour toutes les personnes qui liront votre commentaire afin de planifier un séjour dans notre hôtel. Nous ne pouvons donc pas actuellement vous apporter des solutions pertinentes, ni discuter avec vous des raisons de votre désagrément.Par rapport aux autres commentaires, le vôtre est vraiment à part, et notre objectif est de satisfaire tout le monde.Je reste à votre entière disposition pour tout échange que vous souhaiteriezCordialementLa direction
by A verified traveler
Clean and friendly. Delicious glass of wine.
Posted 25 Sep 2023 on HotelsQuick stop . Delightful people on reception. Bar open and the local glass of wine was delicious. Room clean and modern. Pool warm and clean, lovely after long journey. Just a shame no food or snacks on a Sunday, when we were there. The corridor not great but had recently had a leak and the carpet was being replaced.
Comment from Hotel Management
28 Sep 2023 by Florence COURTALIN, Hotel Management
Dear guest Thank you for your compliments ! We are glad that you had a good time with usWe are looking forward to see you againBest regard
by A verified traveler from Upper Ferntree Gully
Posted 17 Sep 2023
Overall a great value place to stay when in Dijon. Close to huge Cora supermarket and only 10 minutes drive from the historic old town centre. Super friendly and helpful staff. Was very convenient to have plenty of free parking.
Comment from Hotel Management
28 Sep 2023 by Florence COURTALIN, Hotel Management
Dear Guest Thank you for your compliments ! We are glad that you had a good time with usWe are looking forward to see you againBest regards
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
15 Aug 2023 by Florence COURTALIN, Hotel Management
Madame, MonsieurNous vous remercions d'avoir pris le temps d'évaluer votre séjour au balladins de Marsannay la coteN'hésitez pas à nous faire part des axes d'améliorationAu plaisir de vous revoir bientôtLa direction
by A verified traveler
Posted 12 May 2023
We were driving through and just needed a place to crash. Not looking for something fancy and lots of options around. Sadly you can’t smell the pictures on the internet but there was a strong sewage smell in our room and in the lobby area. In addition, the shower was warm at best and the plumbing was noisy.
Comment from Hotel Management
17 Jun 2023 by Florence COURTALIN, Hotel Management
Dear Madam,We are pleased that you were satisfied with the reception and services you encountered during your stay in our Balladins Dijon Marsannay.Thank you for having provided your comments, which are highly constructive for us, and for having evaluated our services. Your responses help us monitor the quality of our products and make any improvements that might be necessary.We asked our plumber to diagnose this problem, which only occurs after heavy rainfall following a long period of drought.We hope to have the pleasure to welcoming you again soon in one of our Balladins hotels.Best regards,
